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Parvesh  
#1 Posted : Tuesday, March 26, 2013 2:02:48 AM(UTC)
Parvesh

Rank: Newbie

Groups: Guest
Joined: 10/9/2012(UTC)
Posts: 3

Hi,

I tried to create thumbnail for PDF and .mp4 video files using Graphics Mill 5.5 but not able to extract it. Could you please help me on this.

I tried creater reader object for mp4 video file using below code:
IFormatReader reader = MediaFormatManager.CreateFormatReader(fileName);
but it is throwing exception as "The media format is not supported."


Kindly help me.


Regards,
Parvesh Sharma
vitaly  
#2 Posted : Tuesday, March 26, 2013 2:43:05 AM(UTC)
vitaly

Rank: Advanced Member

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Joined: 12/19/2012(UTC)
Posts: 164

Was thanked: 8 time(s) in 8 post(s)
Hello Parvesh,

Please read the documentation topic: http://www.aurigma.com/d...orSystemRequirements.htm
Perhaps you do not have necessary framework on your machine. Please make sure that you have it. If you have not got necessary framework you should install it. It should helps.

Feel free to contact me if you have any questions or you still do not have a solution.
Best regards,
Vitaly Kustov
Aurigma Technical Support
Parvesh  
#3 Posted : Tuesday, March 26, 2013 4:49:57 AM(UTC)
Parvesh

Rank: Newbie

Groups: Guest
Joined: 10/9/2012(UTC)
Posts: 3

Dear Vitaly,

Thanks for quick response. I saw the given URL but as per supported file format there is no support for mp4 video file. If it is then how should we go ahead for mp4 video file.

Thanks,
Parvesh






vitaly wrote:
Hello Parvesh,

Please read the documentation topic: http://www.aurigma.com/d...orSystemRequirements.htm
Perhaps you do not have necessary framework on your machine. Please make sure that you have it. If you have not got necessary framework you should install it. It should helps.

Feel free to contact me if you have any questions or you still do not have a solution.

vitaly  
#4 Posted : Tuesday, March 26, 2013 8:49:23 PM(UTC)
vitaly

Rank: Advanced Member

Groups: Guest
Joined: 12/19/2012(UTC)
Posts: 164

Was thanked: 8 time(s) in 8 post(s)
Hi,

I think that you can use any of these frameworks to support mp4 format. I.e. you can try to install QuickTime on your machine.

Edited by user Tuesday, March 26, 2013 8:50:27 PM(UTC)  | Reason: Not specified

Best regards,
Vitaly Kustov
Aurigma Technical Support
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