Welcome Guest! You need to login or register to make posts.

Notification

Icon
Error

Options
Go to last post Go to first unread
ziblio2  
#1 Posted : Monday, August 2, 2010 3:34:03 AM(UTC)
ziblio2

Rank: Newbie

Groups: Member
Joined: 12/16/2009(UTC)
Posts: 5

We have had a few instances where the SourceFileSize is zero. When this happens, the thumbnail that is uploaded is a generic "file" icon from Windows.

I'm not sure why this is happening, or how best to remedy this from the server to uploader communication.

Thanks!
Dmitry.Obukhov  
#2 Posted : Monday, August 2, 2010 3:07:31 PM(UTC)
Dmitry.Obukhov

Rank: Advanced Member

Groups:
Joined: 5/29/2010(UTC)
Posts: 1,310

Thanks: 8 times
Was thanked: 111 time(s) in 111 post(s)
Hello,

Thank for contacting us.

James, please let me know the following:
  1. the Image Uploader version number;
  2. the used type of browser and its exact version number;
Could you provide me with a link to your site (login/password, if any) where you experience this problem? If it is not possible, please send code snippet with configuration of Image Uploader. Also it would be great, if you send me a couple of used images to test.

Looking forward to reply from you.
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.