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mmount  
#1 Posted : Wednesday, May 8, 2013 11:36:05 AM(UTC)
mmount

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Hi,

I am using the Java uploader and have noticed a larger number of errors when uploading photos than I expected. In almost all cases a portion of the selected photos are uploaded, then after the failure, the user selects the upload button again to continue uploading. I want to implement an automatic retry to avoid having the user deal with these connection issues.

To force an "error" so I could test I have called the cancelUpload function after each package is uploaded. However, I keep getting the popup telling the user they have cancelled the upload, followed by the delay until the popup closes, then finally the upload tries again. I would like to eliminate the message built into the uploader.

Alternatively, I did notice that the Uploader has an UploadSettings.AutoRecoveryMaxAttemptCount property which would seem to be a built in version of what I want to do. However, it states that the FilesPerPackage property should be set to one. I am uploading to Amazon S3 and am not sure what event code changes I would need to make it work properly. I am uploading 3 different sized images and it appears all three sizes go in one package currently.

So, should I use the AutoRecovery options when I'm uploading multiple size images to S3 and renaming them on the way?

Or, how do I get rid of that error message popup?

Thanks,

Mike
mmount  
#2 Posted : Thursday, May 9, 2013 5:47:56 AM(UTC)
mmount

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I have decided to at least temporarily go the built in method. A quick test looks like nothing changes with the FilesPerPackage setting.
vitaly  
#3 Posted : Saturday, May 11, 2013 2:31:02 AM(UTC)
vitaly

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Hi Mike,

Currently, it is not possible to turn off the error message. However, if you really need it, please let me know and I will talk about it with our developers. Probably they will add the feature.
Regarding the AutoRecoveryMaxAttemptCount and FilesPerPackage, I recommend you use default values for these params.
Best regards,
Vitaly Kustov
Aurigma Technical Support
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