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kyletraynor  
#1 Posted : Wednesday, May 30, 2012 2:03:29 PM(UTC)
kyletraynor

Rank: Newbie

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Joined: 5/30/2012(UTC)
Posts: 1

Hello,
We still use Image Uploader 6.5
We are having a issue when users click on the edit description box to add a description to photos, the box immediately disappears. After some investigating, I have found this happens after updating to the newest version of Java. I do not know if this is from the jump from Java 6 to 7, or one of the incremental updates of java 7 to java 7 update 4., however when trying it on our old computers, it works fine, then we if update java, it breaks.

Is there any work around to this to fix this problem? Upgrading to Image uploader 8.0 is unfortunately not an option at this time.

Thank you.
p.shirykalova  
#2 Posted : Thursday, May 31, 2012 12:40:05 AM(UTC)
p.shirykalova

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Kyle,

Please find my reply in your support ticket. I need additional information about the issue.
Best regards,
Pauline Shirykalova
Aurigma Technical Support
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