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Chris Herrington  
#1 Posted : Wednesday, April 27, 2011 12:00:18 PM(UTC)
Chris Herrington

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Joined: 9/6/2005(UTC)
Posts: 106

Dimitri,

I am geting this problem in the jscrip in ie 9.

initialize: function() {
GraphicsMill.BaseViewer.callBaseMethod(this, 'initialize');
//if (t.get_isPartialLoad()) return;
this._window = window.frames[this.get_element().id];

//WORKAROUND for Firefox
//After UpdatePanel refresh this._window.document equals null
if (!this._window.document) {
this._window = window.open("", this.get_element().id);
this._window.document.open();
this._window.document.close();
}
this._doc = this._window.document;

this._doc.clear();
this._doc.write(this._render());
this._doc.close();

the line this.doc.clear give an exception.

Can you guys look into it?

Thanks

Chris

Dmitry.Obukhov  
#2 Posted : Thursday, April 28, 2011 3:18:16 AM(UTC)
Dmitry.Obukhov

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Hello Chris,

Could you please provide me with detailed information on the error you face (e.g. error stack trace)? Also, please clarify what version of GM you use.
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
Chris Herrington  
#3 Posted : Tuesday, May 3, 2011 9:42:29 AM(UTC)
Chris Herrington

Rank: Advanced Member

Groups: Member
Joined: 9/6/2005(UTC)
Posts: 106

I do not get a stack trace. The erro above syays that this._doc.clear();
is not supported by the ie9 browser that is the only error I get. I am using the latest version of gm.
Chris Herrington attached the following image(s):
Error.png
Dmitry.Obukhov  
#4 Posted : Friday, May 6, 2011 3:01:02 AM(UTC)
Dmitry.Obukhov

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Hello Christopher,

Sorry for the delay.

Could you provide me with complete sample application so that I will be able to replicate the problem myself?
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
Chris Herrington  
#5 Posted : Thursday, June 23, 2011 10:47:47 AM(UTC)
Chris Herrington

Rank: Advanced Member

Groups: Member
Joined: 9/6/2005(UTC)
Posts: 106

I wish I could provide you with a sample but I can't. There is no way because you do not have runtimes for our back end development system. It is simple to reproduce. I gave you a screen shot and the sectionof the java script that it is crashing on. I am not sure what else I can provide.

Thanks

Chris
Dmitry.Obukhov  
#6 Posted : Friday, June 24, 2011 4:08:36 AM(UTC)
Dmitry.Obukhov

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Hello Chris,

I had luck to reproduce this problem. We confirm that it takes place in Internet Explorer 9. As workaround you can set Document mode of your page to Internet Explorer 8. You need to add this tag for the page:
Code:
 <meta http-equiv="X-UA-Compatible" content="IE=8" />
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
Chris Herrington  
#7 Posted : Wednesday, June 29, 2011 8:32:23 AM(UTC)
Chris Herrington

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Joined: 9/6/2005(UTC)
Posts: 106

Is this the permanent fix? Are you going to change it to work in the later release of the dll's?
Dmitry.Obukhov  
#8 Posted : Thursday, June 30, 2011 2:21:00 AM(UTC)
Dmitry.Obukhov

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It is the temporary fix. I reported about this problem to our developers. They will fix it in the next release of Graphics Mill.

Edited by user Thursday, June 30, 2011 2:21:38 AM(UTC)  | Reason: Not specified

Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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