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#1 Posted : Tuesday, November 25, 2008 1:23:37 AM(UTC)

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Joined: 11/25/2008(UTC)
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The problems seems to occur on ImageUploader ActiveX Version

Users uses Aurigma to upload about 300 images (with parameter "FilesPerOnePackageCount" set to "1".
Only the thumbnails are uploaded (resized to 1000x1000 pixels)

About a problem occur on about 10% of cases :
ActiveX is suddenly freezing while resizing/uploading. If the user wait for a long time (20 min for instance), the uploading will continue and might freeze again, and so on.
It is really freezing, because the user has to close explorer window.

If the same user repeat the operation with the same photos, it will work the second or third attempt.
The freezing do not necessarily occur on the same picture.

Could you please help ?
Thanks in advance.

#2 Posted : Tuesday, November 25, 2008 2:03:28 PM(UTC)

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Several problems with thumbnail generation were fixed in the last release 5.5.6. Do you use this version on your site or older one?

If you have 5.5.6 installed on your site, could you give me access to your page with Image Uploader (you can send it via PM or support case) to test it? Also it would be greate if you post client script used to embed Image Uploader on your page.

Edited by user Tuesday, November 25, 2008 2:04:19 PM(UTC)  | Reason: Not specified

Sincerely yours,
Dmitry Sevostyanov

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#3 Posted : Tuesday, November 25, 2008 4:27:12 PM(UTC)

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I you can see in the code, I use v5.5.6
You 'll find the code below.

var iu = new ImageUploaderWriter("ImageUploader1", 740, 550);

iu.showNonemptyResponse = "off";

//For ActiveX control full path to CAB file (including file name) should be specified.
iu.activeXControlCodeBase = "aurigma/ImageUploader5.cab";
iu.activeXControlVersion = "5,5,6,0";
iu.addParam("Charset", "ISO-8859-1");

//Configure License Keys
iu.addParam("LicenseKey", "xxxxxx"); 

//For Java applet only path to directory with JAR files should be specified (without file name).
iu.javaAppletJarFileName = "ImageUploader5.jar";
iu.javaAppletCodeBase = "aurigma/";
iu.javaAppletCached = true;
iu.javaAppletVersion = "";

//envoi multiple (conseillé pour l'envoi de beaucoup de fichiers)
//Sinon, envoi tout d'un coup
iu.addParam("FilesPerOnePackageCount", "1");
iu.addParam("AutoRecoverMaxTriesCount", "10");
iu.addParam("AutoRecoverTimeOut", "5000");

iu.addParam("FileMask", "*.jpg;*.jpeg;*.jpe;*.bmp;*.gif;*.png;*.psd;*.tiff;*.pcx;*.wbmp;*.tif");
iu.addParam("UploadThumbnail1FitMode", "Fit");
iu.addParam("UploadThumbnail1JpegQuality", "90");
iu.addParam("UploadSourceFile", "false");
iu.addParam("MaxFileCount", "400");

iu.addParam("BackgroundColor", "#F1F3F8");
iu.addParam("AllowRotate", "false");
iu.addParam("FolderPaneShowDescriptions", "false");
iu.addParam("ShowDescriptions", "false");
iu.addParam("ThumbnailVerticalSpacing", "0");
iu.addParam("UploadView", "thumbnails");
iu.addParam("MessageUploadCompleteText", "");

iu.addParam("PaneLayout", "ThreePanes");
iu.addParam("TreePaneBackgroundColor", "#00E182");
iu.addParam("FolderPaneBackgroundColor", "#0099FF");
iu.addParam("UploadPaneBackgroundColor", "#EE6C46");
iu.addParam("BackgroundColor", "#ffffff");
iu.addParam("FolderPaneHeight", "270");
iu.addParam("PreviewThumbnailSize", "90");

//configure button
iu.addParam("ButtonSelectAllText", "");
iu.addParam("ButtonDeSelectAllText", "");

//Configure thumbnail settings.
iu.addParam("UploadThumbnail1Width", "1000");
iu.addParam("UploadThumbnail1Height", "1000");

//Upload page script
iu.addParam("Action", "../php/upload.php?type=base&r=" + laref);

//Configure URL where to redirect after upload.
url_fin = "sendweb.php?rc=" + laref;
iu.addParam("RedirectUrl", url_fin);


//iu.addParam("ShowDebugWindow", "true");

//Tell Image Uploader writer object to generate all necessary HTML code 

Best regards
#4 Posted : Wednesday, November 26, 2008 9:20:48 PM(UTC)

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I tried to reproduce your problem locally but everything worked well.
Please submit support case with all nesessary information including link to the page where you experience problem with Inage Uploader.
Aurigma Support Team

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