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Rodolphe  
#1 Posted : Wednesday, April 16, 2008 8:14:50 PM(UTC)
Rodolphe

Rank: Newbie

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Joined: 4/16/2008(UTC)
Posts: 2

Hi,
While logging activity on one of our website using Image Uploader 4,7 i see quite a lot of error values to 6 or 13 (i mean progress event status to "ERROR" and value to 6 or 13) these two values are not documented here : http://www.aurigma.com/r...geUploader.Progress.aspx
What do they mean ?

On the other side, is it possible that when a firewall or proxy on client side, block the file transfer, the error value returned by activex or applet is 2 ? (I saw that the value is most often 0 for 407 response "Proxy Authentication Required")

Thanks for your help
Eugene Kosmin  
#2 Posted : Thursday, April 17, 2008 12:47:07 PM(UTC)
Eugene Kosmin

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Hello,

Thanks for a feedback. Description for these codes will be appended into future versions of IU help system.

According the source, “undocumented values” have the following meanings:

6 - Max file size exceeded
7 - Max file number exceeded
9 - Image dimensions are too large
10 - Image dimensions are too small
13 - Min file size exceeded

Image Uploader transfer files through standard http port (80), so the problem with firewall is improbably. Error code 2 means that server name from Action property is incorrect. You can post here your source code or give me the direct link as a PM, I’ll check it.

“Proxy Authentication Required” problem occurs with both version of IU?
Best regards,
Eugene Kosmin.
Aurigma Development Team
Rodolphe  
#3 Posted : Thursday, April 17, 2008 5:41:03 PM(UTC)
Rodolphe

Rank: Newbie

Groups: Member
Joined: 4/16/2008(UTC)
Posts: 2

Hi and thank you Eugene for your reply.

Quote:
According the source, “undocumented values” have the following meanings:

6 - Max file size exceeded
7 - Max file number exceeded
9 - Image dimensions are too large
10 - Image dimensions are too small
13 - Min file size exceeded

Ok. That's interresting for me to understand these errors

Quote:
Image Uploader transfer files through standard http port (80), so the problem with firewall is improbably.

Well, in fact it may happen. And it happen sometimes as some company firewalls look at stuff like the useragent and don't allow agents issuing request with unusual useragent (like "Image Uploader" for example)

Quote:
Error code 2 means that server name from Action property is incorrect. You can post here your source code or give me the direct link as a PM, I’ll check it.

I know that it is the standard meaning oh this code. But we use your product on several websites and we have thousands daily upload sessions working fine. If the action url given was false, i'm pretty sure we would have been informed earlier. That's why i'm trying to understand why a little pourcentage of our users experience an error code 2...
I'll send you one of our production url as PM

Quote:
“Proxy Authentication Required” problem occurs with both version of IU?

Most often on activex version but it is normal. IE is most often the only allowed browser in the kind of companys that have this kind of proxy coercion.
Eugene Kosmin  
#4 Posted : Sunday, April 20, 2008 5:29:53 PM(UTC)
Eugene Kosmin

Rank: Advanced Member

Groups: Member, Administration, Moderator
Joined: 9/19/2006(UTC)
Posts: 422

Was thanked: 15 time(s) in 15 post(s)
Hi Rodolphe,

I answered you in a PM.
Best regards,
Eugene Kosmin.
Aurigma Development Team
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