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JRumerman  
#1 Posted : Friday, April 11, 2008 1:43:07 AM(UTC)
JRumerman

Rank: Member

Groups: Guest
Joined: 12/6/2007(UTC)
Posts: 7

Hi Aurigma,

We have discovered a memory leak somewhere inside of Graphics Mill. We tracked it down using Debug Diagnostics and dumping memory after monitoring for a leak for 1 hour. In that one hour, we had a leak of 36MB.

Here's information from the DebugDiag report. (I emailed the report to Dimitri)

WARNING - DebugDiag was not able to locate debug symbols for Aurigma.GraphicsMill.DLL, so the reported function name(s) may not be accurate.

Aurigma.GraphicsMill.DLL is responsible for 36.98 MBytes worth of outstanding allocations. The following are the top 2 memory consuming functions:

Aurigma_GraphicsMill+12b50a: 36.63 MBytes worth of outstanding allocations.Aurigma_GraphicsMill+9a3ce: 353.22 KBytes worth of outstanding allocations.

Here's a sample method call for that instruction

Function Source Destination

Aurigma_GraphicsMill+9a3ce ole32!CoTaskMemAlloc

0x79E8EFA6

System.StringComparer.GetHashCode(System.Object)

System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(System.Web.HttpContext, System.AsyncCallback, System.Object)

0x79F35EE8

webengine!HashtableIUnknown::AddCallback+a

webengine!HttpCompletion::ProcessRequestInManagedCode+1a9

webengine!HttpCompletion::ProcessRequestInManagedCode+1a9

webengine!HttpCompletion::ProcessCompletion+41 webengine!HttpCompletion::ProcessRequestInManagedCode

webengine!CorThreadPoolWorkitemCallback+18

0x79F8B7A5

0x79ED8E36

ntdll!bsearch+42

ntdll!RtlEncodeSystemPointer+45b

kernel32!GetModuleHandleForUnicodeString+20

kernel32!GetModuleHandleForUnicodeString+20

kernel32!BasepGetModuleHandleExW+17f kernel32!GetModuleHandleForUnicodeString

kernel32!BasepGetModuleHandleExW+23c

ntdll!LdrpGetProcedureAddress+b3

ntdll!LdrpCallInitRoutine+14

ntdll!NtTestAlert+c

ntdll!NtContinue+c

ntdll!KiUserApcDispatcher+3a ntdll!NtContinue

kernel32!BaseThreadStart+34

Here's another sample call stack

Function Source Destination

Aurigma_GraphicsMill+9a3ce ole32!CoTaskMemAlloc

Aurigma_GraphicsMill+afaf2

Aurigma.GraphicsMill.Color.ConvertColorSpace(Aurigma.GraphicsMill.ColorSpace)

ntdll!ZwReleaseMutant+c

Aurigma.GraphicsMill.Transforms.Transparentize.ThreadProc()

Aurigma.GraphicsMill.Thread.TimerEventProcessor() 0x1EFCAA3C

ntdll!ZwReleaseMutant+c

Aurigma.GraphicsMill.SyncHandler.ThreadProcHandler()

Aurigma.GraphicsMill.Thread.EntryPoint()

Aurigma.GraphicsMill.Thread.Start() Aurigma.GraphicsMill.Thread.EntryPoint()

Aurigma.GraphicsMill.Transforms.BitmapTransform.ApplyTransform(Aurigma.GraphicsMill.Bitmap) Aurigma.GraphicsMill.Thread.Start()

CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.AddWaterMark(Aurigma.GraphicsMill.Codecs.LosslessJpegTransform, Int32, Int32)

CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.GetCoStarImage(System.IO.MemoryStream, Int32, Int32, Costar.Shared.Utility.PrintQuality, Boolean, Costar.Shared.Utility.AttachmentSize) CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.AddWaterMark(Aurigma.GraphicsMill.Codecs.LosslessJpegTransform, Int32, Int32)

CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.GetCoStarImageFromPath(CoStar.AttachmentUtils.CoStarAurigmaImage ByRef, System.String, Int32, Int32, Costar.Shared.Utility.PrintQuality, Boolean, Boolean, Costar.Shared.Utility.AttachmentSize) CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.GetCoStarImage(System.IO.MemoryStream, Int32, Int32, Costar.Shared.Utility.PrintQuality, Boolean, Costar.Shared.Utility.AttachmentSize)

CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.GetCoStarImage(Int32, Int32, Int32, Costar.Shared.Utility.PrintQuality, Boolean, Boolean, Costar.Shared.Utility.AttachmentSize) CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.GetCoStarImageFromPath(CoStar.AttachmentUtils.CoStarAurigmaImage ByRef, System.String, Int32, Int32, Costar.Shared.Utility.PrintQuality, Boolean, Boolean, Costar.Shared.Utility.AttachmentSize)

CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.GetCoStarImage(CoStar.AttachmentUtils.ImageRequest) CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.GetCoStarImage(Int32, Int32, Int32, Costar.Shared.Utility.PrintQuality, Boolean, Boolean, Costar.Shared.Utility.AttachmentSize)

Costar.AttachmentHandler.AttachmentHandler.ProcessImageRequest(System.String, System.Collections.Specialized.NameValueCollection, System.String, System.String ByRef) CoStar.AttachmentUtils.BLAurigmaAttachmentUtils.GetCoStarImage(CoStar.AttachmentUtils.ImageRequest)

Costar.AttachmentHandler.AttachmentHandler.ProcessRequest(System.Web.HttpContext) Costar.AttachmentHandler.AttachmentHandler.ProcessImageRequest(System.String, System.Collections.Specialized.NameValueCollection, System.String, System.String ByRef)

System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(System.Web.HttpContext, System.AsyncCallback, System.Object)

0x79F35EE8

webengine!HashtableIUnknown::AddCallback+a

webengine!HttpCompletion::ProcessRequestInManagedCode+1a9

webengine!HttpCompletion::ProcessRequestInManagedCode+1a9

webengine!HttpCompletion::ProcessCompletion+41 webengine!HttpCompletion::ProcessRequestInManagedCode

webengine!CorThreadPoolWorkitemCallback+18

0x79F8B7A5

0x79ED8E36

ntdll!bsearch+42

ntdll!RtlEncodeSystemPointer+45b

kernel32!GetModuleHandleForUnicodeString+20

kernel32!GetModuleHandleForUnicodeString+20

kernel32!BasepGetModuleHandleExW+17f kernel32!GetModuleHandleForUnicodeString

kernel32!BasepGetModuleHandleExW+23c

ntdll!LdrpGetProcedureAddress+b3

ntdll!LdrpCallInitRoutine+14

ntdll!NtTestAlert+c

ntdll!NtContinue+c

ntdll!KiUserApcDispatcher+3a

We'd like to look at it closer, but we need Graphic Mills' 4.5.23 PDBs to examine the actual calls.

This is causing us to reboot production servers nightly. This is a high priority for us.

Thx, Joel

File Attachment(s):
Memory_Report__w3wp.exe__04112008093648583.mht (1,750kb) downloaded 2 time(s).
Alex Kon  
#2 Posted : Tuesday, April 15, 2008 12:01:08 AM(UTC)
Alex Kon

Rank: Advanced Member

Groups: Guest
Joined: 1/31/2005(UTC)
Posts: 458

Was thanked: 5 time(s) in 5 post(s)
Hello Joel,

We answered you by email. Please, could you post a message here if you didn't receive the answer?

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