Rank: Member
Groups: Member
Joined: 8/8/2006(UTC)
Posts: 5
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Using Image Uploader Dual and sometimes client receives pop-up error msg "Image Uploader Encountered Some Problem. If you see this message contact webmaster". - The problem occurs only with JAVA version, Windows and Macintosh. - Error NEVER occurs with ActiveX version. - The error is thrown immediately. - The error will always occur when testing with the same image on various PCs with any JAVA browser. - Open and resave the image (without resizing) in Photoshop and the error no longer occurs with the resaved image. - The problem images were imported and saved from Mac iPhoto - Similar images from the same job and same workflow do not produce the error. Java console display: Reading additional form content Uploading to http://www.online.com/up....cfm?uploadOrderID=51374 Setting HTTP params: Host=www.online.com basic: Modality pushed basic: Modality popped liveconnect: JSObject::call: name=__ImageUploader1_InnerComplete liveconnect: the url of the applet is http://www.online.com and the permission is = true liveconnect: JavaScript: calling Java system code liveconnect: JavaScript: default security policy = http://www.online.com liveconnect: JavaScript: calling Java system code liveconnect: JavaScript: default security policy = http://www.online.com liveconnect: JavaScript: calling Java system code liveconnect: JavaScript: default security policy = http://www.online.com liveconnect: JavaScript: calling Java system code liveconnect: JavaScript: default security policy = http://www.online.com ###Error occured### Status=[ERROR] Progress=[0] ValueMax=[0] Value=[0] [ErrorPage] Any suggestions or similar experiences? Thanks.
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Rank: Advanced Member
Groups: Administration
Joined: 8/3/2003(UTC)
Posts: 998
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Hello, Could you submit case with problem image. We will test it. Edited by user Thursday, May 22, 2008 2:15:55 PM(UTC)
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Rank: Newbie
Groups: Member
Joined: 4/8/2008(UTC)
Posts: 8
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I am having this very same issue. What is the resolution to this?
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Rank: Advanced Member
Groups: Administration
Joined: 3/9/2008(UTC)
Posts: 554
Was thanked: 1 time(s) in 1 post(s)
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Hello, Could you please submit support case. Also we need additional information from you: - Image Uploader version
- OS, browser versions
- Link to the page where we can reproduce your problem (login information if necessary)
- Java console
Edited by moderator Saturday, November 6, 2010 11:55:42 AM(UTC)
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