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RebeccaS  
#1 Posted : Monday, January 28, 2008 1:02:31 AM(UTC)
RebeccaS

Rank: Member

Groups: Member
Joined: 1/28/2008(UTC)
Posts: 14

We are getting tons and tons of reports of people having trouble installing to IE 7.0. This is the latest version of the image uploader. I sit there on the phone with them, and run through all the possible problems (anti-virus, firewall, the settings on their browser). I can never find anything wrong. Can you think of ANY reason why the uploader is not installing? They get the pop-up that asks them to install the uploader, they click yes, and then it just doesn't install.

This is getting very frustrating. We are wishing we hadn't upgraded.
Alex Makhov  
#2 Posted : Monday, January 28, 2008 12:24:16 PM(UTC)
Alex Makhov

Rank: Advanced Member

Groups:
Joined: 8/3/2003(UTC)
Posts: 998

Hello Rebecca,

Please, give me the link and login instructions to the problem page as a PM. I will check it shortly.
Sincerely yours,
Alex Makhov

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