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ggsaravanakumar  
#1 Posted : Friday, October 31, 2014 1:51:29 AM(UTC)
ggsaravanakumar

Rank: Newbie

Groups: Member
Joined: 10/31/2014(UTC)
Posts: 1

When we upload images using flash uploader some times we receive the pictures as totally black. We are using version 8.1.5. (http://ua.foto.com/index.php?module=fotoprint&page=flashmode&zid=3)

Please find attached the image for reference.

Black Diago

Black Image

Can you please suggest what could have been wrong?

Thanks

Dmitri  
#2 Posted : Friday, October 31, 2014 3:50:13 AM(UTC)
Dmitri

Rank: Advanced Member

Groups: Member
Joined: 6/10/2013(UTC)
Posts: 34

Was thanked: 1 time(s) in 1 post(s)
Could you please create the new support ticket on our website:

http://www.aurigma.com/account/cases/add

and attach your images to this. Thank you!
Best regards,
Dmitri Vorobyov
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