Problem extracting frames from some videos

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kusamson User Profile View All Posts by User View Thanks		#1 Posted : Thursday, August 14, 2008 9:26:48 AM(UTC)
Rank: Newbie Groups: Guest Joined: 8/14/2008(UTC) Posts: 2		Hi, I am using Aurigma 4.1 for .NET 2.0. My application loops through a video and extract bitmap from each frame of the video. Majority of the videos are fine, but I had some problem with certain videos. The problem does not occur at random frame. I've captured 2 different error messages as below: Argument is null pointer (pBuffer). : at Aurigma.GraphicsMill.Thread.FireStoppedEvent(Object object, ErrorEventArgs args) at Aurigma.GraphicsMill.Thread.TimerEventProcessor() at Aurigma.GraphicsMill.Thread.ChangeActivityStatus(ActivityStatus status) at Aurigma.GraphicsMill.Thread.EntryPoint() at Aurigma.GraphicsMill.Thread.Start() at Aurigma.GraphicsMill.Codecs.FormatReader._FrameLoadBitmap(Frame frame) at Aurigma.GraphicsMill.Codecs.Frame._GetBitmap(Bitmap bitmap) at Aurigma.GraphicsMill.Codecs.Frame.GetBitmap(Bitmap bitmap) Unable to open media due to damage. : at Aurigma.GraphicsMill.Thread.FireStoppedEvent(Object object, ErrorEventArgs args) at Aurigma.GraphicsMill.Thread.TimerEventProcessor() at Aurigma.GraphicsMill.Thread.ChangeActivityStatus(ActivityStatus status) at Aurigma.GraphicsMill.Thread.EntryPoint() at Aurigma.GraphicsMill.Thread.Start() at Aurigma.GraphicsMill.Codecs.FormatReader._FrameLoadBitmap(Frame frame) at Aurigma.GraphicsMill.Codecs.Frame._GetBitmap(Bitmap bitmap) at Aurigma.GraphicsMill.Codecs.Frame.GetBitmap(Bitmap bitmap) This is from a MOV video. What could be the problem? Sam

Dmitry User Profile View All Posts by User View Thanks		#2 Posted : Thursday, August 14, 2008 5:04:49 PM(UTC)
Rank: Advanced Member Groups: Guest Joined: 8/3/2003(UTC) Posts: 1,070 Thanks: 1 times Was thanked: 12 time(s) in 12 post(s)		Hello Sam, Could you attach video files causing the problem and sample applcation which illustrates the issue? If you do not want to post it on the public forum, you can submit support case.
		Sincerely yours, Dmitry Sevostyanov Follow Aurigma on Twitter!

kusamson User Profile View All Posts by User View Thanks		#3 Posted : Friday, August 15, 2008 1:07:30 AM(UTC)
Rank: Newbie Groups: Guest Joined: 8/14/2008(UTC) Posts: 2		I opened a support case. But the video file is rather large and cannot be uploaded. Can I email it?

Dmitry User Profile View All Posts by User View Thanks		#4 Posted : Friday, August 15, 2008 4:00:15 PM(UTC)
Rank: Advanced Member Groups: Guest Joined: 8/3/2003(UTC) Posts: 1,070 Thanks: 1 times Was thanked: 12 time(s) in 12 post(s)		Unfortunately our SMTP server does not allow large attachments. Could you post them on some server and provide us with the links? You can add these links to the case.
		Sincerely yours, Dmitry Sevostyanov Follow Aurigma on Twitter!

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