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dandy  
#1 Posted : Wednesday, May 9, 2018 10:24:30 AM(UTC)
dandy

Rank: Newbie

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Joined: 4/22/2018(UTC)
Posts: 3

We have a CMYK Pdf coming in from a client with transparency. We are trying to convert this to a PNG without an alpha channel. When we do this, the image that is generated is a pure white image only. We are stuck and have no idea what to do at this point. It handles when the user puts a transparent RGB image, but does not handle a CMYK image with alpha. Here is our code:

Code:
using (var reader = ImageReader.Create(OriginalFilepath))

                using (var converter = new Aurigma.GraphicsMill.Transforms.ColorConverter(PixelFormat.Format24bppRgb))
                using (var writer = ImageWriter.Create(WorkingFilepath))
                {
                    // If no color profile is set
                    converter.DefaultSourceProfile = reader.ColorProfile;
                    if (reader.ColorProfile == null)
                        converter.DefaultSourceProfile = new ColorProfile(Configuration.ProfilesDirectory + "ISOcoated_v2_eci.icc");

                    if (reader.PixelFormat.IsRgb && reader.PixelFormat != PixelFormat.Format24bppRgb)
                    {
                        converter.BackgroundColor = RgbColor.White;

                        // Assign some default color profile
                        converter.DefaultSourceProfile = ColorProfile.FromSrgb();
                        converter.DestinationProfile = ColorProfile.FromSrgb();
                    }
                    if (reader.PixelFormat.IsCmyk)
                    {
                        converter.BackgroundColor = new CmykColor(0, 0, 0, 0, 100);

                        converter.ColorManagementEngine = ColorManagementEngine.LittleCms;
                        converter.DestinationProfile = ColorProfile.FromSrgb();
                    }

                    Pipeline.Run(reader + converter + writer);
                }
            }


Any help would be appreciated.

Edited by moderator Thursday, May 10, 2018 1:50:14 AM(UTC)  | Reason: Not specified

Julia Khoptyan  
#2 Posted : Wednesday, May 9, 2018 10:32:24 PM(UTC)
Julia Khoptyan

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Hey dandy,

Is it possible to post here the source PDF? You can also share it privately using any preferable cloud storage (my email y.khoptyan@aurigma.com).

Thanks,
Julia
dandy  
#3 Posted : Thursday, May 10, 2018 9:14:09 PM(UTC)
dandy

Rank: Newbie

Groups: Guest
Joined: 4/22/2018(UTC)
Posts: 3

Julia,

I sent the file via WeTransfer.

Thanks.
Andrey Semenov  
#4 Posted : Sunday, May 13, 2018 9:51:15 PM(UTC)
Andrey Semenov

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Thanks for the bug report, the problem is reproduced.
We will inform you once it will be fixed.

Regards,
Andrew
dandy  
#5 Posted : Monday, May 14, 2018 4:53:22 AM(UTC)
dandy

Rank: Newbie

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Joined: 4/22/2018(UTC)
Posts: 3

Andrey, do you have a timeframe? I'm using a workaround, but it's not very fast.
Julia Khoptyan  
#6 Posted : Wednesday, May 16, 2018 9:48:32 PM(UTC)
Julia Khoptyan

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Posts: 33

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Hey dandy,

The issue will be fixed in the next update. We will keep you posted.

Thanks,
Julia

Edited by user Wednesday, May 16, 2018 9:56:19 PM(UTC)  | Reason: Not specified

Andrey Semenov  
#7 Posted : Monday, June 18, 2018 4:58:23 AM(UTC)
Andrey Semenov

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Joined: 7/4/2017(UTC)
Posts: 43

Was thanked: 12 time(s) in 12 post(s)
The problem was resolved in the latest release (9.3.33).
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