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CreateFormatReader fails on win8 64bit (ver. 5.5.6) - CreateFormatReader fails with "Arithmetic operation resulted in an overflow." on win8 64bit

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Todd Kneib  
#1 Posted : Friday, July 18, 2014 11:40:08 AM(UTC)
Todd Kneib

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We are moving our application to support x64 OSs due to our direct driver to the printers, so the app has to run 64bit on 64bit OSs.

I've run up against a wall though, when I call Aurigma.GraphicsMill.Codecs.FormatManager.CreateFormatReader

It throws "Arithmetic operation resulted in an overflow."

Code:
   at System.IntPtr.ToInt32()
   at Aurigma.GraphicsMill.Codecs.BmpReader.OnCheckForSupport(Stream stream)
   at Aurigma.GraphicsMill.Codecs.FormatReader._CheckForSupport(Stream stream)
   at Aurigma.GraphicsMill.Codecs.FormatReader.CheckForSupport(Stream stream)
   at Aurigma.GraphicsMill.Codecs.FormatManager.CreateFormatReader(String fileName)
   at AGx64Test.Program.worker.GetPixelDimensionsOfImage(String imageFilename)
   at AGx64Test.Program.DoWork(String filename)

It also happens when I call new Aurigma.GraphicsMill.Bitmap(filename)

Code:
   at System.IntPtr.ToInt32()
   at Aurigma.GraphicsMill.Codecs.BmpReader.OnCheckForSupport(Stream stream)
   at Aurigma.GraphicsMill.Codecs.FormatReader._CheckForSupport(Stream stream)
   at Aurigma.GraphicsMill.Codecs.FormatReader.CheckForSupport(Stream stream)
   at Aurigma.GraphicsMill.Codecs.FormatManager.CreateFormatReader(String fileName)
   at Aurigma.GraphicsMill.Bitmap.Load(String fileName)
   at Aurigma.GraphicsMill.Bitmap._Load(String fileName)
   at Aurigma.GraphicsMill.Bitmap..ctor(String fileName)
   at AGx64Test.Program.worker.OpenFile(String filename) 
   at AGx64Test.Program.DoWork(String filename)

This happens on Window 8, 64bit. If I set the target to x86, it works, which makes sense as System.IntPtr.ToInt32() should fail on 64bit.

What is weird though is that these calls work just fine with platform target x64 on Windows 7, 64bit. I have several clean virtual machines, and they consistently fail on Win8 64bit, but not Win7 64bit.

We are using the latest 5 series, 5.5.6.

I've attached my test app.

Edited by moderator Saturday, July 19, 2014 2:15:24 AM(UTC)  | Reason: Not specified

File Attachment(s):
AGx64Test.rar (2,927kb) downloaded 7 time(s).
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Fedor  
#2 Posted : Saturday, July 19, 2014 2:24:15 AM(UTC)
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Hey Todd,

We have reproduced the problem. Our engineers will check it next week. I will keep you informed of the status.

BTW, please consider to upgrade to the latest of Graphics Mill. The versions 6.x-7.x are actively developed and maintained.

Edited by user Saturday, July 19, 2014 5:17:35 AM(UTC)  | Reason: Not specified

Best regards,

Fedor Skvortsov
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Fedor  
#3 Posted : Sunday, July 20, 2014 10:49:06 PM(UTC)
Fedor

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Todd,

We have the internal build which fixes the error, however we need to make an additional testing before the release.

I will let you know about the status by Thursday.

Best regards,

Fedor Skvortsov
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thanks 1 user thanked Fedor for this useful post.
Todd Kneib on 7/21/2014(UTC)
Fedor  
#4 Posted : Thursday, July 24, 2014 2:21:15 AM(UTC)
Fedor

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Todd,

I have sent you a private message with the download link of the updated assemblies. It should fix the problem on Windows 8.0 x64.

Please note you need to install the recent version of Microsoft Visual C++ 2005 Redistributable Package to get it run:

http://www.microsoft.com/en-us/...ad/details.aspx?id=26347

Edited by user Thursday, July 24, 2014 2:34:40 AM(UTC)  | Reason: Not specified

Best regards,

Fedor Skvortsov
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Todd Kneib on 7/24/2014(UTC)
arking  
#5 Posted : Monday, February 9, 2015 12:38:56 PM(UTC)
arking

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Fedor,

We are running into the same problem while trying to move a legacy app based on 5.x to Server 2012 R2. Can you PM me the updated assemblies that fixes this issue? I would really appreciate it!

I'll ask the customer to consider upgrading to your latest version as well.

thanks!
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Fedor  
#6 Posted : Monday, February 9, 2015 11:37:16 PM(UTC)
Fedor

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Hi Arking,

Originally Posted by: arking Go to Quoted Post
We are running into the same problem while trying to move a legacy app based on 5.x to Server 2012 R2. Can you PM me the updated assemblies that fixes this issue? I would really appreciate it!

I have PMed to you.

Edited by user Monday, February 9, 2015 11:37:51 PM(UTC)  | Reason: Not specified

Best regards,

Fedor Skvortsov
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Powerinit  
#7 Posted : Monday, August 10, 2015 6:47:28 AM(UTC)
Powerinit

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Fedor,

We are running into the same problem while trying to move a our app based on 5.5.6 to Server 2012 R2. Can you PM me the updated assemblies that fixes this issue? I would really appreciate it!

thanks!
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Fedor  
#8 Posted : Monday, August 10, 2015 7:01:54 AM(UTC)
Fedor

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I have just sent you the updated version. If you have any questions please let me know.
Best regards,

Fedor Skvortsov
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johnnyappleseed  
#9 Posted : Friday, September 25, 2015 1:01:32 PM(UTC)
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We're having a similar problem. We're upgrading to Windows2012 and we're seeing this error:

Aurigma.GraphicsMill.Codecs.BmpReader.OnCheckForSupport(Stream stream) +459

Aurigma.GraphicsMill.Codecs.FormatReader.CheckForSupport(Stream stream) +65

Aurigma.GraphicsMill.Codecs.FormatManager.CreateFormatReader(Stream stream) +190

We're running version 5.X. Can we get the updated version of the assemblies?

thank you,

John

Edited by user Friday, September 25, 2015 1:02:27 PM(UTC)  | Reason: Not specified
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Fedor  
#10 Posted : Sunday, September 27, 2015 7:25:59 AM(UTC)
Fedor

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Hi,

You can download the version with fix here:

http://www.aurigma.com/D...5_R_5.5.6_x64_update.zip

Best regards,

Fedor Skvortsov
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johhnyappleseed  
#11 Posted : Monday, September 28, 2015 6:01:18 AM(UTC)
johhnyappleseed

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That url reroutes me to the login/registration page ... even after logging in.
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Fedor  
#12 Posted : Monday, September 28, 2015 10:54:56 PM(UTC)
Fedor

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We have fixed the problem. Please try to download again.
Best regards,

Fedor Skvortsov
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johhnyappleseed  
#13 Posted : Tuesday, September 29, 2015 9:23:07 AM(UTC)
johhnyappleseed

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Thanks, I got the updated dlls.

Unfortunately, I'm getting an that says the trial period has expired.

[TrialPeriodTimeException: Evaluation time period has expired. Please, purchase full version of the product.]

Aurigma.GraphicsMill.Thread.FireStoppedEvent(Object object, ErrorEventArgs args) +295

Aurigma.GraphicsMill.Thread.TimerEventProcessor() +1029

Aurigma.GraphicsMill.Thread.ChangeActivityStatus(ActivityStatus status) +205

Aurigma.GraphicsMill.Thread.EntryPoint() +289

Aurigma.GraphicsMill.Thread.Start() +570

Aurigma.GraphicsMill.Codecs.FormatReader._FrameLoadBitmap(Frame frame) +1006

Aurigma.GraphicsMill.Codecs.Frame._GetBitmap(Bitmap bitmap) +706

Aurigma.GraphicsMill.Codecs.Frame.GetBitmap(Bitmap bitmap) +465

What's the way around this?
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johhnyappleseed  
#14 Posted : Tuesday, September 29, 2015 10:30:22 AM(UTC)
johhnyappleseed

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Nevermind. I figured out my license key issue. I don't know yet if my other problems are solved....
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johhnyappleseed  
#15 Posted : Wednesday, September 30, 2015 7:46:36 AM(UTC)
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My problems have been resolved. Thanks for providing the updated dlls.
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Fedor  
#16 Posted : Wednesday, September 30, 2015 8:02:34 AM(UTC)
Fedor

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Great!
Best regards,

Fedor Skvortsov
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