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dmulhern  
#1 Posted : Tuesday, November 08, 2005 1:10:55 PM(UTC)
dmulhern

Rank: Member

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Joined: 11/8/2005(UTC)
Posts: 2

Note to webmaster - Please write me back - I've sent multiple emails! All I want to do is cancel my order. I really like your product, but this whole "not getting the software" thing makes me want to choose a different company to do business with.


I was charged 149.00 yesterday and was sent an email stating I would receive my software "within 24 hours"

It has now been well over 24 hours and I still have not received word. I have sent three emails to the author but still have received no response.

This has never happened to me before - I have never been swindled on the internet until today! I even tried to cancel my order, but it's too late. The charge went through so now (since the author is unreachable) all I can do is contest the charge or take him to court!? Ridiculous.
Fedor  
#2 Posted : Sunday, January 08, 2006 2:41:35 PM(UTC)
Fedor

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Joined: 7/28/2003(UTC)
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The problem was solved in private communication. The order delay was due using free email address which required us additional time for order verification.
Best regards,
Fedor Skvortsov
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