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jconaway  
#1 Posted : Monday, December 2, 2013 10:00:36 AM(UTC)
jconaway

Rank: Newbie

Groups: Member
Joined: 5/26/2010(UTC)
Posts: 1

When using the PSDReader to open a psd file created using Photoshop CC I get the following error:

The specified pixel format is not supported.

at Aurigma.GraphicsMill.GMException.ThrowManagedException(IntPtr unmanagedException)

at Aurigma.GraphicsMill.Codecs.ImageReader.SetupInternalDecoder(ImageDecoder* pDecoder, String fileName)

at Aurigma.GraphicsMill.Codecs.Psd.PsdReader..ctor(String fileName)

at PsdImporter.Program.Main(String[] args) in c:\users\jeff\documents\visual studio 2010\Projects\PsdImporter\PsdImporter\Program.cs:line 14

at System.AppDomain._nExecuteAssembly(RuntimeAssembly assembly, String[] args)

at System.AppDomain.ExecuteAssembly(String assemblyFile, Evidence assemblySecurity, String[] args)

at Microsoft.VisualStudio.HostingProcess.HostProc.RunUsersAssembly()

at System.Threading.ThreadHelper.ThreadStart_Context(Object state)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Threading.ThreadHelper.ThreadStart()

Are there any known issues with opening PSD files created using Photoshop CC?

Andrew  
#2 Posted : Tuesday, December 3, 2013 1:50:11 AM(UTC)
Andrew

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Joined: 8/2/2003(UTC)
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Is it RGB? CMYK? Anything else? 8-bit or 16-bit per pixel?

Please create a support ticket and attach there an example of the PSD file which fails to load. We will check it out and let you know why it does not work.

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