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oldman  
#1 Posted : Monday, April 1, 2013 4:55:56 AM(UTC)
oldman

Rank: Newbie

Groups: Member
Joined: 11/2/2012(UTC)
Posts: 2

I have:
Uploader 8.0.32
Chrome Version 26.0.1410.43 m
Firefox v19.0.2
Java 1.7.0_17

Project ASP.NET 3.5

Testing an upload page running in debug mode locally:
Internet Explorer 9 - No problems. Java loads, uploader works, all is good.

Chrome and Firefox - page loads but the java app does not. Just get java spinner....forever.
IE, Chrome and Firefox have the Java plugin loaded and activated.

Any ideas??

Thanks much,
Rod
vitaly  
#2 Posted : Tuesday, April 2, 2013 9:00:16 PM(UTC)
vitaly

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Hello oldman,

I am sorry for the delay.

Please submit a new support case here: http://www.aurigma.com/MyAurigma/MyCases.aspx

And please send me a link to the page where I can reproduce the problem (as well as login/password if any required). If this page is not available for me, post here a code of this page (including the Upload Suite settings and all accompanying JavaScript if any).
Best regards,
Vitaly Kustov
Aurigma Technical Support
oldman  
#3 Posted : Wednesday, April 3, 2013 4:02:38 AM(UTC)
oldman

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Joined: 11/2/2012(UTC)
Posts: 2

I have actually connected your own Aurigma Upload Suite 8.0.32(C:\Program Files (x86)\Aurigma\Upload Suite 8.0.32\ActiveX-Java\ASP.NET\Samples_ImageUploaderAspNet) to IIS 7.5.7600.16385 Build 7601: Service Pack 1 running on Windows 7 Professional SP1 as an application.

IE 9.0.8112.16421 running on the same machine works fine. In fact, I have the page open in another tab beside this one right now.

Neither Chrome or Firefox get beyond the Java spinner. I see no popups or requests to allow the appilet to run or any questions about trust for the web site.

Am I missing a setting in Chrome and Firefox?
What am I doing wrong?

I've been a software developer for fourty years and never been stumped like this before.

The web site/page is yours as installed by your UploadSuite.exe.

This is a little fustrating since we have no control over the browser our clients use to
connect to our web site.

Rod Walker
vitaly  
#4 Posted : Wednesday, April 3, 2013 8:21:56 PM(UTC)
vitaly

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Hello Walker,

I will answer you in the support case that you have created.
Best regards,
Vitaly Kustov
Aurigma Technical Support
NLip2000  
#5 Posted : Wednesday, April 17, 2013 8:30:20 AM(UTC)
NLip2000

Rank: Newbie

Groups: Member
Joined: 4/17/2013(UTC)
Posts: 1

Can you summarize your answer here? I am having the exact same issue.
Tanya  
#6 Posted : Thursday, April 18, 2013 12:18:03 AM(UTC)
Tanya

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NLip2000, if you have some troubles with Java Uploader after the latest Java update (1.7u21), please use the newest version of Upload Suite (8.0.33) http://www.aurigma.com/P...Uploader/FreeTrial.aspx.
Best regards,
Tatyana Bertyakova

UserPostedImage Follow Aurigma on Twitter!
Andrew  
#7 Posted : Thursday, April 18, 2013 2:09:13 AM(UTC)
Andrew

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Additional details about the problem with the Java 7 Update 21 can be found here:

http://forums.aurigma.co...Java-to-7-Update-21.aspx
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