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dslevy  
#1 Posted : Wednesday, July 25, 2012 3:15:32 PM(UTC)
dslevy

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We are experiencing problems after updating to the latest binaries (with the new certificates).

We were running Image Uploader 6.5.6 and after updating the binaries only (using the updated files from 6.5.19), we encountered a problem during file upload, which stated:

Quote:
Image Uploader encountered some problem. If you see this problem, contact web master."


So we upgraded the whole Image Uploader to 6.5.19 (including changing the JS to assign iu.javaAppletVersion = "6.5.19.0";) but continued to see the same error as above (on Windows only, never on Mac OSX).

Looking at the Java Console, we see the following error:

Quote:
javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Certificates does not conform to algorithm constraints


Any pointers on what is causing this certificate exception?
Dmitry.Obukhov  
#2 Posted : Wednesday, July 25, 2012 9:56:32 PM(UTC)
Dmitry.Obukhov

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Hello,

Could you please provide me with a direct link to the page with Image Uploader (login/password if any)? If you cannot post the credentials here, please submit a new support ticket.
Best regards,
Dmitry Obukhov

Technical Support. Aurigma, Inc.
dslevy  
#3 Posted : Thursday, July 26, 2012 9:31:49 AM(UTC)
dslevy

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So far what we have discovered is that the applet fails with the SSL message ONLY on JDK 1.7+ version browsers.
It works fine with JDK 1.6 on Mac or PC.

Based on google search, found https://forums.oracle.co....jspa?messageID=10413489 which explains that MD2 form of encryption is disabled in newer java plugins. Does this new certificate confirm to MD5 algorithms?
Dmitry.Obukhov  
#4 Posted : Friday, July 27, 2012 12:51:14 AM(UTC)
Dmitry.Obukhov

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I have replied you in the support ticket.
Best regards,
Dmitry Obukhov

Technical Support. Aurigma, Inc.
sancad63  
#5 Posted : Friday, August 03, 2012 11:19:30 AM(UTC)
sancad63

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Dmitry.Obukhov wrote:
I have replied you in the support ticket.



Can you share the reply with this formum?
thanks.
Dmitry.Obukhov  
#6 Posted : Monday, August 06, 2012 1:44:02 AM(UTC)
Dmitry.Obukhov

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Hi Sandra,

I have asked this information:

Unfortunately I could not replicate the problem in our testing lab. I have run Image Uploader signed by the new certificate in FF 14.0.1 with Java 1.7.0_5.

Please sned me these details:
-version of Windows.
-exact version number of Firefox.
-exact version number of Java machine.
-clarify whether the problem occurs in Chrome?
-a direct page to Image Uploader where you experience the problem (with login/password).

However, the client has not answered yet.
Best regards,
Dmitry Obukhov

Technical Support. Aurigma, Inc.
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