Rank: Newbie
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I am using Flash/HTML5 uploader version 8.0.8 with Javascript as upload technology: However I keep getting Package upload error { errorCode: 6, errorMessage: " [0]", responseText: "" }
[htmluploader_trace] [INFO] Starting upload...
aurigm...lash.js (line 618)
[htmluploader_trace] [INFO] Applying converter { index: 0, mode: *.*=sourceFile, thimbnailFitMode: fit, thumbnailWidth: 96, thumbnailHeight: 96, thumbnailBgColor: #ffffff }
aurigm...lash.js (line 618)
[htmluploader_trace] [INFO] Item created: { mode: sourceFile, name: car.jpg, file: [object File], width: 275, height: 183}
aurigm...lash.js (line 618)
[htmluploader_trace] [WARNING] Package upload error { errorCode: 6, errorMessage: " [0]", responseText: "" }
Does anyone know what this error code mean or how to resolve it?
Many Thanks
Girma
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Rank: Advanced Member
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Hello Girma, Could you please provide me with additional information: - Does it occurs in all the browsers (Firefox, Chrome, IE)? Please check it.
- Which browser you use when get the issue first time?
- Check server-side log and send them me.
- If it possible, please provide me with a link to your page with the uploader (login/password if any). If you do not want to post credentials here, you may submit new support ticket.
Looking forward to you reply.. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Rank: Newbie
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Hi Dmitry
Thanks for your response: I get the issue in FireFox, but In IE the upload window appears to be blank (which may be a separate issue). There is nothing coming through the server log. I am trying this on my local environment so access is not possible.
I am using the same licence key as I was doing for ActiveX/Java Uploader, Does the HTML5/Flash uploader require a different licence key?
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Rank: Advanced Member
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Joined: 5/29/2010(UTC)
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Yes, HTML5/Flash uploader requires another key. I will add new support case to your account and generate a trial key for HTML5/Flash there. You will need to specify it though parameters.
However, I assume that the problem, you face, has another reason but not the incorrect key. Could you please provide me with a complete sample application so that I will be able to deploy it locally and test. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Rank: Newbie
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Joined: 4/3/2012(UTC)
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Hi Dimitry,
I have sent you the sample deployment files I am using through your ticketing system.
Let me know if you need any more info.
Thanks
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Rank: Advanced Member
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Joined: 5/29/2010(UTC)
Posts: 1,310
Thanks: 8 times
Was thanked: 111 time(s) in 111 post(s)
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Hello Girma,
Thanks for your sample. I have attached MVC3 sample application for HTML5/Flash uploader. Please download and try it out. Then let me know about your results. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Rank: Advanced Member
Groups:
Joined: 5/29/2010(UTC)
Posts: 1,310
Thanks: 8 times
Was thanked: 111 time(s) in 111 post(s)
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Hello Girma, I have sent you MVC3 sample application for HTML5/Flash uploader through email. Please check it. Edited by user Tuesday, June 12, 2012 8:17:41 PM(UTC)
| Reason: Not specified |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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