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rgarland  
#1 Posted : Tuesday, April 24, 2012 11:49:56 AM(UTC)
rgarland

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I have keys for both domains and added them to the designer separated by a semicolon but I get an Invalid key error. Not sure what I am doing wrong.
Dmitry.Obukhov  
#2 Posted : Tuesday, April 24, 2012 10:36:03 PM(UTC)
Dmitry.Obukhov

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Hi Robert,

Please provide me with these details:

  1. which domain you use for hosting Aurigma Up?

  2. which domain is used for uploading?

  3. which license key you specify in the settings?
Best regards,

Dmitry Obukhov

Technical Support. Aurigma, Inc.

rgarland  
#3 Posted : Wednesday, April 25, 2012 5:28:43 AM(UTC)
rgarland

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domain for hosting: http://www.pictureclique.com (actual location: http://www.pictureclique.com/m)

domain for uploading: http://www.enablingsolutions.com (actual location: http://pictureclique.enablingsolutions.com)

www.pictureclique.com: 79FF1-0009A-3C1F0-00008-96A34-9185F2

www.enablingsolutions.com: 79FF1-000D1-B9860-00008-9648A-79A2C9

Dmitry.Obukhov  
#4 Posted : Wednesday, April 25, 2012 8:39:52 PM(UTC)
Dmitry.Obukhov

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Hello Robert,

You upload files to sibdomain pictureclique.enablingsolutions.com which requires separated license key. The key for domain enablingsolutions.com does not work with pictureclique.enablingsolutions.com. Please get another key for subdomain and set it along with the key for domain where Aurigma Up hosted.

Best regards,

Dmitry Obukhov

Technical Support. Aurigma, Inc.

thanks 1 user thanked Dmitry.Obukhov for this useful post.
rgarland on 4/26/2012(UTC)
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