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sxiangs  
#1 Posted : Wednesday, April 4, 2012 5:21:09 PM(UTC)
sxiangs

Rank: Newbie

Groups: Member
Joined: 3/13/2012(UTC)
Posts: 9

we use resize feature





the small one is not right how can do this?

converters: [
{ mode: '*.*=Thumbnail', thumbnailWidth: 1200, thumbnailHeight: 2400,thumbnailApplyCrop: true, thumbnailFitMode: 'Fit',thumbnailJpegQuality:90 },
{ mode: '*.*=Thumbnail', thumbnailWidth: 600, thumbnailHeight: 1200,thumbnailApplyCrop: true, thumbnailFitMode: 'Fit',thumbnailJpegQuality:90 },

{ mode: '*.*=Thumbnail', thumbnailWidth: 150, thumbnailHeight: 300,thumbnailApplyCrop: true, thumbnailFitMode: 'Fit',thumbnailJpegQuality:90 }
],

the png is 32bit can you tell me how to do this? thanks!
2012-03-31
File Attachment(s):
error.doc (990kb) downloaded 3 time(s).
p.shirykalova  
#2 Posted : Wednesday, April 4, 2012 9:03:14 PM(UTC)
p.shirykalova

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Hi Juao,

Please provide me with the link to your site (login/password if any) and the original image which you resized.
Also please try our online demo and let me know if the results are similar.
Best regards,
Pauline Shirykalova
Aurigma Technical Support
sxiangs  
#3 Posted : Wednesday, April 4, 2012 9:07:13 PM(UTC)
sxiangs

Rank: Newbie

Groups: Member
Joined: 3/13/2012(UTC)
Posts: 9

yes i use you onlinedemo it is error to
http://demo.aurigma.com/...oUploadDemo/Default.aspx
please test the picture
sxiangs attached the following image(s):
Noname.png
p.shirykalova  
#4 Posted : Wednesday, April 4, 2012 9:31:43 PM(UTC)
p.shirykalova

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Hi Juao,

Thank you for the image. I've uploaded it on our online demo and got fine results.
Please see my screenshots attached.

Please let me know what browser and operation system do you use? If you are using Firefox or Crome please make sure you have latest version of [url=java.com]Java [/url]installed.
p.shirykalova attached the following image(s):
large.png
medium.png
small.png
Best regards,
Pauline Shirykalova
Aurigma Technical Support
sxiangs  
#5 Posted : Wednesday, April 4, 2012 9:51:34 PM(UTC)
sxiangs

Rank: Newbie

Groups: Member
Joined: 3/13/2012(UTC)
Posts: 9

we test win2003 and win 7 use IE 8 get the error

please see !

whatthe problems will be why we get the different results?
sxiangs attached the following image(s):
1.JPG
2.JPG
3.JPG
4.JPG
p.shirykalova  
#6 Posted : Wednesday, April 4, 2012 10:04:37 PM(UTC)
p.shirykalova

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Hi Juao,

I've replicated the problem in my IE9. I will contact our developers and report them about the issue.
I will let you know about the results.
Best regards,
Pauline Shirykalova
Aurigma Technical Support
p.shirykalova  
#7 Posted : Wednesday, April 4, 2012 10:12:50 PM(UTC)
p.shirykalova

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Juao,

I've reported to our developers. Unfortunately it is a bug of Image Uploader ActiveX.
We will fix it in one of the next versions, however I cannot estimate the time.

At the moment, please use Image Uploader Java version as a workaround. Java version is free of this problem.

Sorry for the inconvenience.
Best regards,
Pauline Shirykalova
Aurigma Technical Support
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