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mikechn  
#1 Posted : Sunday, March 4, 2012 12:31:03 PM(UTC)
mikechn

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Hi,

I can't find the videos in my Iphone when click 'from library'.
if I click new photo, it only allows me to take photos,not videos.
Am I missing some settings or the app only uploads photos?
(IOS 5.0.1 and new app from itunes)

Thank you,
p.shirykalova  
#2 Posted : Sunday, March 4, 2012 8:44:09 PM(UTC)
p.shirykalova

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Hi,

Please make sure you've enbaled sending video files. Please put videoMode=source into your Aurigma Up link. Find more information here.
Best regards,
Pauline Shirykalova
Aurigma Technical Support
Yo  
#3 Posted : Friday, May 18, 2012 6:50:44 AM(UTC)
Yo

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I already put "videoMode=source" in the link, but still cannot see the Videos. The videos were synced from iTune into "Videos", not "Photos". Is this why I cannot see the videos in Aurigma Up upload library? Thanks.
p.shirykalova  
#4 Posted : Sunday, May 20, 2012 8:43:05 PM(UTC)
p.shirykalova

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Hi,

Please let me know what exact device do you use?
Best regards,
Pauline Shirykalova
Aurigma Technical Support
Yo  
#5 Posted : Wednesday, May 23, 2012 6:22:41 AM(UTC)
Yo

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p.shirykalova wrote:
Hi,

Please let me know what exact device do you use?


Sorry, I was put into another project for couple of days. I was testing on IPAD 1.
p.shirykalova  
#6 Posted : Wednesday, May 23, 2012 6:47:45 PM(UTC)
p.shirykalova

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Yo,

To be able to use video upload otion you should have the device with camera. iPad 1 doesn't have it, that is why you are unable to see your videos.
Best regards,
Pauline Shirykalova
Aurigma Technical Support
Yo  
#7 Posted : Thursday, May 24, 2012 6:11:13 AM(UTC)
Yo

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p.shirykalova wrote:
Yo,

To be able to use video upload otion you should have the device with camera. iPad 1 doesn't have it, that is why you are unable to see your videos.


Thanks. I will try to find an iPad 2 to test again.
p.shirykalova  
#8 Posted : Thursday, May 24, 2012 7:06:13 PM(UTC)
p.shirykalova

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Yo,

Ok, feel free to contact us if you have any questions.
Best regards,
Pauline Shirykalova
Aurigma Technical Support
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