Rank: Newbie
Groups: Member
Joined: 3/4/2012(UTC) Posts: 1
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Hi, I can't find the videos in my Iphone when click 'from library'. if I click new photo, it only allows me to take photos,not videos. Am I missing some settings or the app only uploads photos? (IOS 5.0.1 and new app from itunes) Thank you,
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Rank: Advanced Member
Groups: Joined: 7/13/2011(UTC) Posts: 286
Thanks: 6 times Was thanked: 31 time(s) in 31 post(s)
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Hi, Please make sure you've enbaled sending video files. Please put videoMode=source into your Aurigma Up link. Find more information here. |
Best regards, Pauline Shirykalova Aurigma Technical Support
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Rank: Newbie
Groups: Member
Joined: 5/17/2012(UTC) Posts: 4
Thanks: 1 times
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I already put "videoMode=source" in the link, but still cannot see the Videos. The videos were synced from iTune into "Videos", not "Photos". Is this why I cannot see the videos in Aurigma Up upload library? Thanks.
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Rank: Advanced Member
Groups: Joined: 7/13/2011(UTC) Posts: 286
Thanks: 6 times Was thanked: 31 time(s) in 31 post(s)
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Hi, Please let me know what exact device do you use? |
Best regards, Pauline Shirykalova Aurigma Technical Support
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Rank: Newbie
Groups: Member
Joined: 5/17/2012(UTC) Posts: 4
Thanks: 1 times
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p.shirykalova wrote:Hi, Please let me know what exact device do you use? Sorry, I was put into another project for couple of days. I was testing on IPAD 1.
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Rank: Advanced Member
Groups: Joined: 7/13/2011(UTC) Posts: 286
Thanks: 6 times Was thanked: 31 time(s) in 31 post(s)
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Yo, To be able to use video upload otion you should have the device with camera. iPad 1 doesn't have it, that is why you are unable to see your videos. |
Best regards, Pauline Shirykalova Aurigma Technical Support
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Rank: Newbie
Groups: Member
Joined: 5/17/2012(UTC) Posts: 4
Thanks: 1 times
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p.shirykalova wrote:Yo, To be able to use video upload otion you should have the device with camera. iPad 1 doesn't have it, that is why you are unable to see your videos. Thanks. I will try to find an iPad 2 to test again.
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Rank: Advanced Member
Groups: Joined: 7/13/2011(UTC) Posts: 286
Thanks: 6 times Was thanked: 31 time(s) in 31 post(s)
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Yo, Ok, feel free to contact us if you have any questions. |
Best regards, Pauline Shirykalova Aurigma Technical Support
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