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Malc  
#1 Posted : Monday, February 6, 2012 2:28:32 AM(UTC)
Malc

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Joined: 1/24/2012(UTC)
Posts: 3

Another anomaly we've discovered that I'm hoping can be fixed...

When previewing a picture to upload, the selected image is shown blown up in another window, however I cannot select anything in the Image uploader until this preview window is closed. Most of the time, after clicking back into the Uploader, the preview window is sent behind the main browser. This has the effect that customers believe the preview window has been closed, but can't understand why they can't select anything in the Upload plugin. Very frustrating!

Can the Preview window be modified in config setting to always remain on top, or at least have some sort of message appear to tell customers to close the Preview before continuing?

The ActiveX version seems to have the correct behaviour, but for FF & Chrome the issue arises.

(We're using the latest v7 build of Aurigma, both ActiveX and Java)

Dmitry.Obukhov  
#2 Posted : Tuesday, February 7, 2012 7:42:41 PM(UTC)
Dmitry.Obukhov

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Hello Malcolm,

Thank you for this report. It is known behavior of modal windows of Java applets. Our developers are working on this problem. The next release will be free of it.

Edited by user Tuesday, February 7, 2012 8:35:38 PM(UTC)  | Reason: Not specified

Best regards,

Dmitry Obukhov

Technical Support. Aurigma, Inc.

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