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nizzy  
#1 Posted : Thursday, December 1, 2011 12:35:48 AM(UTC)
nizzy

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I was working with Image Uploader Flash. I want to add custom theme uploader to my website. It works fine, until I test it in the new FireFox 8.0. I try to troubleshoot what went wrong, but I can't seems to found out why. When i try it with SampeTheme.swf (which is a sample thene included in download), it shows the same error as well.

I then open the demo of Image Uploader Flash : http://demo.aurigma.com/.../ThemesDemo/default.aspx

It has the same error when I open it in FireFox 8.0.

I attached the print screen of it. Can you tell me why it happens?

nizzy attached the following image(s):
ImageUploaderFlashInFireFox8.jpg
p.shirykalova  
#2 Posted : Thursday, December 1, 2011 2:39:15 AM(UTC)
p.shirykalova

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Hi Jihan,

Unfortunately I failed to reproduce the problen in our testing lab.

Please find my screenshot attached.

Could you please make sure you have latest version of Adobe Flash and try to update it, if not?

p.shirykalova attached the following image(s):
FF8.png
Best regards,

Pauline Shirykalova

Aurigma Technical Support

nizzy  
#3 Posted : Thursday, December 1, 2011 3:31:43 AM(UTC)
nizzy

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Hi Pauline,

I did some comparison on several computers. My conclusion is that, yes, the error occurs only on my FF browser (version 8.0) in combination with Flash 10.0.45.2.

FF 8.0 + Flash 10.0.45.2 => error

FF 8.0.1 + Flash 10.3.183.5 => OK

FF 3.6.18 + Flash 10.3.183.5 => OK

FF 8.0.1 + Flash 11.0.1.152 => OK

Thx for your reply

p.shirykalova  
#4 Posted : Thursday, December 1, 2011 8:16:05 PM(UTC)
p.shirykalova

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Hi Jihan,

Updating your Flash player might solve the problem. Please try it and let me know about your results.

Best regards,

Pauline Shirykalova

Aurigma Technical Support

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