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#1 Posted : Monday, November 21, 2011 6:09:39 AM(UTC)

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Some of our customers, including me, get this error:
Error #2032: Stream Error. URL: http://domain/js/aurigma/uploader/flash/7.2.9/textLayout_1.1.0.604.swz

It seems like it can't find this swz file, which I can understand, since it's not there.

This has been working for several months with several thousand visitors to our site each day, but now suddenly some (I don't know how many) get this error when the uploader initializes.

I have just reinstalled my machine, with windows 7 service pack 1 and I get this error in all browsers (IE 9,8,7, Firefox 8, Chrome, Safari, Opera).

It works on other computers in the same room on the same network with the same operating system. Even works on a mac with safari.

Any suggestions as to what I can do to debug or resolve the issue?

#2 Posted : Tuesday, November 22, 2011 1:30:22 AM(UTC)

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Hello Øyvind,

I created new support ticket on your account. Please login on our website, and read my post there.
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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