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Arjan  
#1 Posted : Monday, October 18, 2010 11:57:25 PM(UTC)
Arjan

Rank: Newbie

Groups: Member
Joined: 10/10/2010(UTC)
Posts: 7

Hello,

When I set the maxTotalSize to 25GB (26214400000) the uploader can not handle it. It says the maxTotalSize has been reached at about 420 MB.

Also the memory usage goes up to 1.5GB, and windows will start swapping while adding the images. This takes up ages and windows will not be usable during this process.

I hope you can fix these problems.

Arjan

Dmitry.Obukhov  
#2 Posted : Tuesday, October 19, 2010 8:53:03 PM(UTC)
Dmitry.Obukhov

Rank: Advanced Member

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Joined: 5/29/2010(UTC)
Posts: 1,310

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Was thanked: 111 time(s) in 111 post(s)
Hello,

Could you provide me with additional information on your problem? Please let me know the following:

  1. what types of files you try to add in the upload pane;

  2. how many files, and their total size;

Could you give me a link to your site (login/password if any) where the problem occurs? If it is not possible, please provide me with code snippet of Image Uploader flash configurations. Also, it would be great if you send me several your files to test them.

Quote:
It says the maxTotalSize has been reached at about 420 MB.

Please explain more detailed what do you mean by this (screen shot of message window may be).

Best regards,

Dmitry Obukhov

Technical Support. Aurigma, Inc.

Arjan  
#3 Posted : Tuesday, October 19, 2010 10:57:26 PM(UTC)
Arjan

Rank: Newbie

Groups: Member
Joined: 10/10/2010(UTC)
Posts: 7

Hello,

1: JPG files

2: 408 files, 1.86 GB

Unfortunately I cannot give you access to my develop site.

Here is a part of my configuration:

Code:
restrictions: {
      fileFilters: [['(*.jpg; *.jpeg; *.jpe; *.bmp)', '*.jpg;*.jpeg;*.jpe;*.bmp']], 
      maxTotalSize: 2097152000,
      maxFileSize: 16777216,
      minImageWidth: 400,
      minImageHeight: 400
    }

'totalFileSizeTooLargeError' gets triggered after 424.00 Mb (can't seem to add a screenshot).

It would be useless to give you any files for you to test, because it does not matter what files I use. It happens with all image files.

Arjan.

Dmitry.Obukhov  
#4 Posted : Thursday, October 21, 2010 8:27:03 PM(UTC)
Dmitry.Obukhov

Rank: Advanced Member

Groups:
Joined: 5/29/2010(UTC)
Posts: 1,310

Thanks: 8 times
Was thanked: 111 time(s) in 111 post(s)
Hello,

Sorry for delayed answer.

We reproduced this problem locally. The next release will come with new module for handling images, which should resolve the issue. New release will be available at the beginning of the next year.

As a temporary workaround I would recommend you to setup limit on number of files available to be added to upoad list:

Code:
 restrictions: {
        //...other params...
        maxFileCount: 30,
        //...other params...
    }

If users need to upload more images than specified in restriction, they should come to upload page once again.

Best regards,

Dmitry Obukhov

Technical Support. Aurigma, Inc.

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