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Flavien  
#1 Posted : Monday, June 14, 2010 7:36:34 PM(UTC)
Flavien

Rank: Newbie

Groups: Member
Joined: 7/27/2009(UTC)
Posts: 4

Hello,

"No valid key for current DNS/IP ... If you see this menage contact site administrator"
Some users complain that sometimes they get this error message while loading the applet on our website. Yet our ImageUploader licence is registered with our domain name / IP .
That's very annoying because they have to leave the page and come back again later to get rid of this message.
Where could this problem come from ?

Thank you
Tamila  
#2 Posted : Tuesday, June 15, 2010 2:18:21 PM(UTC)
Tamila

Rank: Advanced Member

Groups: Member
Joined: 3/9/2008(UTC)
Posts: 554

Was thanked: 1 time(s) in 1 post(s)
Hello Flavien,

Could you please submit support case about this problem. Also send the direct link to your problem page and login information if necessary. And describe how to reproduce the problem step by step.
Aurigma Support Team

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