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Noufal123  
#1 Posted : Monday, March 29, 2010 4:37:33 PM(UTC)
Noufal123

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I am doing the project in c# with aurigma (Graphics Mill 5.5 for .NET) tool. I have created

setup file using visualstudio "setup project" and installed it . it is still working in my

system ,but its not working in other systems, showing "windows error report window" .is it need any

registration of dll at the time of create set up?..Pls help me....

Edited by user Monday, March 29, 2010 7:55:45 PM(UTC)  | Reason: Not specified

Tamila  
#2 Posted : Tuesday, March 30, 2010 2:14:14 PM(UTC)
Tamila

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Hello,

Could you please clarify what error message you see. Also you can see detailed information about the error in Event Log.

However I suppose that you have this problem because you do not install Microsoft Visual C++ 2005 SP1 Redistributable Package on your test machine.

Try to install it and run your application. If it will work properly, it means that you need to add Merge Modules in your setup project.

How to use Merge Modules you can read here:

Merge Modules (Windows)

All necessary modules you can find in attachment. You should choose two modules according to bits of your application - x86 or x64.

File Attachment(s):
MSM.zip (2,344kb) downloaded 4 time(s).
Aurigma Support Team

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Noufal123  
#3 Posted : Sunday, April 4, 2010 11:07:09 PM(UTC)
Noufal123

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I have installed "Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)" in both system , i have added the files which shown in your attachments when i create the set up..but the same error is displayed.

Error message:

----------------------

"Sample Aurigma encountered a problem and need to close,We are sorry for the inconvenience.

If you are in the middle of something,the information you were workingon might be lost.

Please tell microsoft about this problem

We have created an error report that you can send to help us improve "projectname".we will treate this report as confidential and anonymous..."

Alex Kon  
#4 Posted : Monday, April 5, 2010 9:41:42 PM(UTC)
Alex Kon

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Hello,

There are many possible causes of such behaviour, among them:

  • Wrong configuration of C Runtime libraries.

  • Missed dependent .NET assemblies.

  • Different OS bitness (x86/x64).

  • Maybe some unknown for us errors in Graphics Mill for .NET code.

We need more info to assist you with the issue - maybe some stack trace, error log or test application. Please, could you to open new support case and provide more detailed information? As first step you may check whether any new events appear in the System Event Log after crash?

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