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Web sites are constantly timing out
Rank: Newbie
Groups: Member
Joined: 8/6/2008(UTC) Posts: 4
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Web sites are constantly timing out and pages take literally minutes to load. support@aurigma.com does not respond to email request for support. Please assist. Edited by user Tuesday, October 20, 2009 8:55:43 PM(UTC)
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Rank: Advanced Member
Groups: Member, Administration, Moderator Joined: 7/28/2003(UTC) Posts: 1,660
Thanks: 5 times Was thanked: 76 time(s) in 74 post(s)
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Hello, Quote:support@aurigma.com does not respond to email request for support. I am sorry. We don't provide email-based technical support. We use a support case system instead. Please submit a case regarding the problem. |
Best regards, Fedor Skvortsov
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Rank: Newbie
Groups: Member
Joined: 8/6/2008(UTC) Posts: 4
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Thank you. You do not seem to understand the fact that your web based system times out every time I use it. Furthermore you do not respond to complaint regarding the fact. We are now stuck with a dysfunctional system with no recourse. Please respond to my mail since your system does not work.
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Rank: Newbie
Groups: Member
Joined: 8/6/2008(UTC) Posts: 4
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I was able to submit the case over the weekend, the performance issue on your site seems better. Thank you.
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