Welcome Guest! You need to login or register to make posts.

Notification

Icon
Error

Options
Go to last post Go to first unread
ndevil  
#1 Posted : Tuesday, October 20, 2009 8:03:56 PM(UTC)
ndevil

Rank: Newbie

Groups: Member
Joined: 8/6/2008(UTC)
Posts: 4

Web sites are constantly timing out and pages take literally minutes to load. support@aurigma.com does not respond to email request for support.

Please assist.

Edited by user Tuesday, October 20, 2009 8:55:43 PM(UTC)  | Reason: Not specified

Fedor  
#2 Posted : Wednesday, October 21, 2009 3:19:47 AM(UTC)
Fedor

Rank: Advanced Member

Groups: Member, Administration, Moderator
Joined: 7/28/2003(UTC)
Posts: 1,660

Thanks: 5 times
Was thanked: 76 time(s) in 74 post(s)
Hello,

Quote:
support@aurigma.com does not respond to email request for support.

I am sorry. We don't provide email-based technical support. We use a support case system instead.

Please submit a case regarding the problem.

Best regards,

Fedor Skvortsov

ndevil  
#3 Posted : Friday, October 23, 2009 11:42:26 PM(UTC)
ndevil

Rank: Newbie

Groups: Member
Joined: 8/6/2008(UTC)
Posts: 4

Thank you. You do not seem to understand the fact that your web based system times out every time I use it. Furthermore you do not respond to complaint regarding the fact. We are now stuck with a dysfunctional system with no recourse. Please respond to my mail since your system does not work.
ndevil  
#4 Posted : Saturday, October 24, 2009 1:13:27 PM(UTC)
ndevil

Rank: Newbie

Groups: Member
Joined: 8/6/2008(UTC)
Posts: 4

I was able to submit the case over the weekend, the performance issue on your site seems better.

Thank you.

Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.