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pgiacomazza  
#1 Posted : Tuesday, September 29, 2009 10:13:15 PM(UTC)
pgiacomazza

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Joined: 9/28/2009(UTC)
Posts: 2

I am seeing consistent crashes or Data Execution Prevention messages when using the Java Image Uploader in Firefox. It usually happens 10 - 20 seconds after loading the Image Uploader page, even if I load it and then navigate away to another site. I haven't changed any of the DEP settings from the default, so I'm concerned that our end users may also encounter this. Has anyone else seen this problem, and is there anything I can do from a coding perspective to prevent it?

Here are the versions of the software I am running

Firefox: 3.5.3
Java: 1.6.0_13
Image Uploader: 6.x
Tamila  
#2 Posted : Wednesday, September 30, 2009 5:26:53 PM(UTC)
Tamila

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Hello,

Could you please post here your console dump with error message.
Aurigma Support Team

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pgiacomazza  
#3 Posted : Monday, October 5, 2009 2:07:06 AM(UTC)
pgiacomazza

Rank: Newbie

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Joined: 9/28/2009(UTC)
Posts: 2

There are no error messages in the Java console, only a browser crash or a Data Execution Prevention. Here is what I get from the console:

Code:
Java Plug-in 1.6.0_13
Using JRE version 1.6.0_13 Java HotSpot(TM) Client VM
User home directory = C:\xxxx

security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.javaws
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.javaws
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.javaws,com.sun.deploy
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.javaws,com.sun.deploy
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition value null
security: property package.definition new value com.sun.javaws
security: property package.definition value com.sun.javaws
security: property package.definition new value com.sun.javaws,com.sun.deploy
security: property package.definition value com.sun.javaws,com.sun.deploy
security: property package.definition new value com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.access new value sun.,com.sun.xml.internal.ws.,com.sun.xml.internal.bind.,com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
security: property package.definition value com.sun.javaws,com.sun.deploy,com.sun.jnlp
security: property package.definition new value com.sun.javaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss
network: Version checking for ImageUploader6.jar, specified version is 6.0.10.0
basic: Added progress listener: sun.plugin.util.GrayBoxPainter$GrayBoxProgressListener@16a9d42
network: Created version ID: 6.0.10.0
network: Created version ID: 6.0.10.0
network: Cache entry found [url: http://xxxx/ImageUploader6.jar, version: 6.0.10.0]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar?version-id=6.0.10.0, version: null]
security: Accessing keys and certificate in Mozilla user profile: null
security: Loading Root CA certificates from C:\Program Files\Java\jre6\lib\security\cacerts
security: Loaded Root CA certificates from C:\Program Files\Java\jre6\lib\security\cacerts
security: Loading Deployment certificates from C:\xxxx\Application Data\Sun\Java\Deployment\security\trusted.certs
security: Loaded Deployment certificates from C:\xxxx\Application Data\Sun\Java\Deployment\security\trusted.certs
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Validate the certificate chain using CertPath API
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: No timestamping info available
security: Found jurisdiction list file
security: Start checking trusted extension for this certificate
security: Start comparing to jurisdiction list with this certificate
security: The CRL support is disabled
security: The OCSP support is disabled
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment permanent certificate store
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
basic: Applet loaded.
basic: Applet resized and added to parent container
basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 361287 us, pluginInit dt 898717 us, TotalTime: 1260004 us
Aurigma ImageUploader version: 6.0.10.0
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
Reading cookies
Cookies: JSESSIONID=00008PWr2_nIH3uJcmfagdyUQS5:-1
Reading referer
basic: Applet initialized
basic: Removed progress listener: sun.plugin.util.GrayBoxPainter$GrayBoxProgressListener@16a9d42
basic: Applet made visible
basic: Starting applet
basic: Applet started
basic: Told clients applet is started
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
network: Cache entry not found [url: http://xxxx/ImageUploader6.jar, version: null]
Cookies:<JSESSIONID=00008PWr2_nIH3uJcmfagdyUQS5:-1>
network: Connecting http://xxxxx.com with proxy=DIRECT
Starting upload
network: Connecting http://xxxxx.com:9081/ with proxy=DIRECT
----------
Status = [200]
Server response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
....
</html>
<!--END-->
----------
Upload complete. Result page:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
....
</html>
<!--END-->
EndOf Result page
basic: Starting applet teardown
basic: Finished applet teardown
Tamila  
#4 Posted : Monday, October 5, 2009 7:15:38 PM(UTC)
Tamila

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Hi,

Thank you for console dump. Unfortunately we did not see the same error before, it is a very strange behavior. To get more information you can try to reproduce the issue once again and see system logs: Start -> Control Panel -> Administrative Tools -> Event Viewer. Here Windows Logs -> Application.

If some information appears there, please send me it.
Aurigma Support Team

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