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Peter Wu  
#1 Posted : Thursday, March 13, 2008 1:41:00 PM(UTC)
Peter Wu

Rank: Newbie

Groups: Member
Joined: 3/10/2008(UTC)
Posts: 3

Hi,

We are using uploader 4.5.50.0, and when the client uploads, for example, 100 pictures, only 96 gets uploaded.

We have checked our backend and don't see any issues. Our backend is using java jsp/servlet on tomcat 5.5.

The same issue was encountered when we were using PHP as well.

Anyone knows what's the problem and the solution?
Eugene Kosmin  
#2 Posted : Thursday, March 13, 2008 6:19:23 PM(UTC)
Eugene Kosmin

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Joined: 9/19/2006(UTC)
Posts: 438

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Hi Peter,

Could you give us the following info?

1. Is it stable behavior? How often it occurs?
2. Pictures average file size, dimensions and count?
3. “Not uploaded files” are just lost or they are still contained in upload pane after upload?
4. IU embedding code from your page
5. And what’s your OS version?

Also you can try to reproduce the issue with the last available version, maybe it’s already fixed.

Besides, Image Uploader you are using is not secure so I strongly recommend you to update it anyway.
Best regards,
Eugene Kosmin.
Aurigma Development Team
Peter Wu  
#3 Posted : Thursday, March 13, 2008 6:51:12 PM(UTC)
Peter Wu

Rank: Newbie

Groups: Member
Joined: 3/10/2008(UTC)
Posts: 3

Hi,

Thanks for the reply. Here is our situation:

1. Is it stable behavior? How often it occurs?

It only happens occasionally.

2. Pictures average file size, dimensions and count?

Around 3 M each, 75 pictures.

3. “Not uploaded files” are just lost or they are still contained in upload pane after upload?

They are lost, and they don't appear in the upload pane.

4. IU embedding code from your page

var iu = new ImageUploaderWriter(uploaderId, 470, 400);
iu.activeXControlEnabled = true;
iu.activeXControlCodeBase = "../../plugin/ImageUploader4.cab";
iu.activeXControlVersion = "4,5,50,0";

iu.javaAppletEnabled = true;
iu.javaAppletCodeBase = "../../plugin/";
iu.javaAppletCached = true;
iu.javaAppletVersion = "2.5.70.0";

iu.showNonemptyResponse = "off";
iu.addParam("Action", "picture_advancedUpload.yfs")
iu.addParam("RedirectUrl", "picture_viewUploadResult.yfs");
iu.addParam("ShowButtons", "false");
iu.addParam("PaneLayout",0);
iu.addParam("LicenseKey", "hidden");
iu.addParam("ShowDescriptions", "false");
iu.addEventListener("BeforeUpload", "beforeUpload");
iu.addEventListener("AfterUpload", "afterUpload");
iu.addParam("PreviewThumbnailSize", "80");
iu.addParam("ThumbnailHorizontalSpacing", "5");
iu.addParam("MaxConnectionCount", 1);
iu.addParam("ThumbnailVerticalSpacing", "5");
iu.addParam("ShowDescriptions", "false");
iu.addParam("AllowRotate", "false");
iu.addParam("FileMask", "*.jpeg;*.jpg");
iu.addParam("EnableFileViewer", "true");
iu.addParam("RememberLastVisitedFolder", "true");
iu.addParam("AllowMultipleSelection", "true");
iu.addParam("FilesPerOnePackageCount", "1");
iu.addParam("MaxFileSize", "10485760");
iu.addParam("AllowFolderUpload", "false");
//iu.addParam("SilentMode", "true");
iu.addParam("AutoRecoverMaxTriesCount", "30");
iu.addParam("AutoRecoverTimeOut", "5000");
//iu.addParam("HashAlgorithm", "MD5");

iu.addParam("UploadSourceFile", "false");
iu.addParam("UploadThumbnail1FitMode", "Fit");
iu.addParam("UploadThumbnail1Width", "3000");
iu.addParam("UploadThumbnail1Height", "2000");
iu.addParam("UploadThumbnail1JpegQuality", "95");
iu.addParam("UploadThumbnail1CopyExif", "true");

iu.addParam("MaxFileCount",1000-pictureCount+"");
//iu.addParam("UploadThumbnail1CompressionMode", "*.jpeg,*.jpg,*.tif,*.bmp,*.wbmp,*.gif,*.png=Jpeg;*.*=SourceFile");

//iu.addEventListener("Progress", "imageUploaderProgress");
iu.addEventListener("UploadFileCountChange", "uploadFileCountChange");
//iu.addEventListener("InitComplete", "imageUploaderInit");
iu.fullPageLoadListenerName="imageUploaderInit";

//iu.addParam("ShowDebugWindow", "true");

5. And what’s your OS version?

Windows XP SP2


Please let me know if you need to see the backend code for handling files.

Edited by user Thursday, March 13, 2008 6:54:20 PM(UTC)  | Reason: Not specified

Eugene Kosmin  
#4 Posted : Thursday, March 13, 2008 8:22:13 PM(UTC)
Eugene Kosmin

Rank: Advanced Member

Groups: Member, Administration, Moderator
Joined: 9/19/2006(UTC)
Posts: 438

Was thanked: 22 time(s) in 22 post(s)
Sorry, I forgot to ask one important thing…

Does Java Image Uploader have the same behavior?
Best regards,
Eugene Kosmin.
Aurigma Development Team
Peter Wu  
#5 Posted : Friday, March 14, 2008 11:43:31 AM(UTC)
Peter Wu

Rank: Newbie

Groups: Member
Joined: 3/10/2008(UTC)
Posts: 3

Hi,

We haven't tested the java version well, but we occasionally encountered this in the ActiveX version, on both IE 6 and IE 7.
Eugene Kosmin  
#6 Posted : Sunday, March 16, 2008 4:35:14 PM(UTC)
Eugene Kosmin

Rank: Advanced Member

Groups: Member, Administration, Moderator
Joined: 9/19/2006(UTC)
Posts: 438

Was thanked: 22 time(s) in 22 post(s)
Hi Peter,

I’ve tested IU 4.5.50 uploading 93-128 files (~3.6 Mb) several times. It worked successfully, there were no files lost.

Please try to test Java Image Uploader, if the problems will still pending – there is an issue with server-side.
Best regards,
Eugene Kosmin.
Aurigma Development Team
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