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codesmith  
#1 Posted : Thursday, January 17, 2008 4:55:42 AM(UTC)
codesmith

Rank: Advanced Member

Groups: Member
Joined: 7/8/2005(UTC)
Posts: 40

Hello,

We've been getting occasional reports from users that the uploader "stalls" during upload at various points and just sits there forever at xKB of totalKB uploaded. It seems to be mostly happening to XP Firefox users.

This only happens once in awhile. Can I get some pointers on how we could sleuth this problem or what to look for?

Using 2.5.70 of the Java applet.

Thanks,

Justin

Edited by user Thursday, January 17, 2008 4:56:46 AM(UTC)  | Reason: Not specified

Alex Makhov  
#2 Posted : Thursday, January 17, 2008 9:18:14 PM(UTC)
Alex Makhov

Rank: Advanced Member

Groups: Member
Joined: 8/3/2003(UTC)
Posts: 998

Hello Justin,

The best way to find the reason of the Image Uploader for Java problem is to get its Java console dump of the error. So if you users may get it please ask them for it and send it to us. We will check it and try to recognize the reason of the problem.

Edited by user Tuesday, October 28, 2008 6:16:33 AM(UTC)  | Reason: Not specified

Sincerely yours,

Alex Makhov

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