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Ali Watters  
#1 Posted : Monday, January 7, 2008 2:02:02 AM(UTC)
Ali Watters

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Posts: 28

ImageUploader 5 dual

This problem is being reported by several of my users - unfortunately I haven't had enough information returned to say exactly which browsers this affects. It's also intermittent - and I can't recreate the problem.

One report from Macintosh Safari 1.3.2 (v312.6), 5 other reports


Symptoms: the images are uploaded with 3 thumbnails

To fit areas of 120px, 300px and 600px

Instead of the image being uploaded a small 16x16 px icon of a page is sent.

Any ideas?

http://img5.travelblog.o...--Sivananda-ashram-0.jpg

Is an example of the icon.
stevepiercy  
#2 Posted : Monday, January 7, 2008 10:42:52 AM(UTC)
stevepiercy

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My users on Mac OS X 10.4.11, Firefox 2.0.0.11, IU 5.0.15.0 experience the exact same issue. I can't upgrade if it does not work!

Edited by user Monday, January 7, 2008 10:46:29 AM(UTC)  | Reason: Not specified

Andrew  
#3 Posted : Monday, January 7, 2008 2:04:08 PM(UTC)
Andrew

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Hello Ali and Steve,

Does it occur with any image? Is it possible to submit case with a couple example images so that we could test it?

Edited by user Thursday, May 22, 2008 3:01:20 PM(UTC)  | Reason: Not specified

stevepiercy  
#4 Posted : Tuesday, January 8, 2008 11:05:30 AM(UTC)
stevepiercy

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Andrew wrote:
Hello Ali and Steve,

Does it occur with any image? Is it possible to submit case with a couple example images so that we could test it?


Yes, it occurs with all images that I have tested, which are .jpg. Here is one you can try:
UserPostedImage

Edited by user Thursday, May 22, 2008 3:01:48 PM(UTC)  | Reason: Not specified

Alex Makhov  
#5 Posted : Tuesday, January 8, 2008 8:58:05 PM(UTC)
Alex Makhov

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Hello,

The image that you have posted has most likely been resized to the smaller size thus I have successfully uploaded its thumbnail via Image Uploader. Could you post the link to download the original image?
Sincerely yours,
Alex Makhov

UserPostedImage Follow Aurigma on Twitter!
stevepiercy  
#6 Posted : Wednesday, January 9, 2008 12:36:57 PM(UTC)
stevepiercy

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Alex Makhov wrote:
Hello,

The image that you have posted has most likely been resized to the smaller size thus I have successfully uploaded its thumbnail via Image Uploader. Could you post the link to download the original image?


It was one that I resized manually, outside of IU.

Nonetheless, here is another image to try:

UserPostedImage
stevepiercy attached the following image(s):
IMG_1459.JPG
Ali Watters  
#7 Posted : Wednesday, January 9, 2008 8:58:18 PM(UTC)
Ali Watters

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I haven't been able to recreate the problem (no access to a mac) - Steve; glad it's not just my implementation of this!

A second user has confirmed that they use a Mac - but didn't send the browser version as requested! - no hope of a java console output from my sites membership - 99% not technical.
Alex Makhov  
#8 Posted : Thursday, January 10, 2008 4:12:19 PM(UTC)
Alex Makhov

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Hello,

As Image Uploader for Java has known problems with large images, we have made special properties to process a situation when Image Uploader failed to create a thumbnail. In Image Uploader 4.x there was a UploadThumbnailNNFallbackMode property when you could make Image Uploader send original file when it failed to make a thumbnail. In Image Uploader 5.x there is more smart UploadThumbnailNNCompressionMode property which allows to specify more variants of compression according to file mask. Please try to use it for your purposes.

Edited by user Monday, February 25, 2008 6:17:59 PM(UTC)  | Reason: Not specified

Sincerely yours,
Alex Makhov

UserPostedImage Follow Aurigma on Twitter!
Ali Watters  
#9 Posted : Tuesday, January 22, 2008 12:19:41 AM(UTC)
Ali Watters

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I've made the suggested changes - but unfortunately my users are still experiencing this problem intermittently.

Last message:

"I attempted to add downsized versions of pictures, at a small size of 56 KB
and some would work, some would have the same problem as before. THe
pictures I was adding previously were larger. I am using Safari OSX Leopard,
MAC."

Getting information from the java console from my users is almost impossible - they are not at home and scattered across the world.

The images generally are coming direct from digital cameras - 3mp - 12mp - and this problem is only reported from Mac users so far.

Any more ideas?
Alex Makhov  
#10 Posted : Tuesday, January 22, 2008 1:05:30 PM(UTC)
Alex Makhov

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Posts: 998

Hello,

May be your clients could make a screenshot of Java console? We really need it to find the reason of the problem.
Sincerely yours,
Alex Makhov

UserPostedImage Follow Aurigma on Twitter!
Ali Watters  
#11 Posted : Saturday, January 26, 2008 5:10:37 AM(UTC)
Ali Watters

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Image with the problem to follow soon!

Operating system is mac os x leopard 10.5.1 browser safari 3.0.4

Java console of safari 3.0.4

Java-Plug-in 1.5.0
Verwendung der JRE-Version 1.5.0_13 Java HotSpot(TM) Client VM
Home-Verzeichnis des Benutzers = /Users/andreasvent-schmidt



c: Konsolenfenster schließen
f: Objekte in Finalisierungswarteschlange finalisieren
g: Speicherbereinigung
h: Diese Hilfemeldung anzeigen
l: ClassLoader-Liste ausgeben
m: Speicherbelegung anzeigen
o: Protokollierung auslösen
p: Proxy-Konfiguration neu laden
q: Konsole ausblenden
r: Richtlinien-Konfiguration neu laden
s: System- und Bereitstellungseigenschaften ausgeben
t: Threadliste ausgeben
v: Thread-Stack ausgeben
x: ClassLoader-Cache löschen
0-5: Trace-Stufe auf <n> setzen


Aurigma ImageUploader version: 5.0.10.0
Current document URL: http://www.travelblog.or...ect.html?diary_id=239641
Reading cookies
Cookies: __utmz=103901381.1201353143.1.1.utmccn=(organic)·utmcsr=google·utmctr=travel+journal·utmcmd=organic; __utma=103901381.1996077354.1201353143.1201376475.1201380895.5; __utmc=103901381; cmssessid=unique_id; tb_nick=andyventschmidt; cms_trust=0; user_id=58924; __utmb=103901381
Reading referer
Referer: http://www.travelblog.or...ect.html?diary_id=239641
Thumbnail version: 5.0.10.0
Reading additional form content
Uploading to http://www.travelblog.or...load.php?diary_id=239641
Setting HTTP params: Host=www.travelblog.org
Starting upload
Status =[200]
Upload complete. Result page:


Edited by user Saturday, January 26, 2008 5:12:04 AM(UTC)  | Reason: Not specified

Ali Watters  
#12 Posted : Saturday, January 26, 2008 5:16:19 AM(UTC)
Ali Watters

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<script src="/Admin/PhotoUpload/iuembed.js" type="text/javascript"></script>
<script type="text/javascript">
<!--
//Create JavaScript object that will embed Image Uploader to the page.
var iu = new ImageUploaderWriter("ImageUploader1", '100%', 264);
iu.addParam("LicenseKey", "correctkeys");
// Debug mode! // off when LIVE
iu.addParam("ShowDebugWindow", "true");

//For ActiveX control full path to CAB file (including file name) should be specified.
iu.activeXControlCodeBase = "/Admin/PhotoUpload/Common/ImageUploader5.cab";
iu.activeXControlVersion = "5,0,10,0";

//For Java applet only path to directory with JAR files should be specified
iu.javaAppletJarFileName = "ImageUploader5.jar";
iu.javaAppletCodeBase = "/Admin/PhotoUpload/Common/";
iu.javaAppletCached = true;
iu.javaAppletVersion = "5.0.10.0";

iu.showNonemptyResponse = "off";

iu.addParam("FileMask", "*.jpg;*.jpeg;*.jpe;");
//*.bmp;*.gif;*.png");

//Configure appearance.
iu.addParam("PaneLayout", "ThreePanes");
iu.addParam("FolderView", "Thumbnails");

iu.addParam("BackgroundColor", "#eeeeee");
//iu.addParam("ShowUploadListButtons", "true");
iu.addParam("ButtonRemoveFromUploadListText", "");
iu.addParam("ButtonRemoveAllFromUploadListText", "");

iu.addParam("ShowDescriptions", "false");
iu.addParam("AllowRotate", "true");
iu.addParam("ShowButtons", "false");

//Hide standard upload pane.
iu.addParam("FolderPaneHeight", "-1");

iu.addParam("MaxImageWidth", "5000");
iu.addParam("MaxImageHeight", "5000");
iu.addParam("MinImageWidth", "400");
iu.addParam("MinImageHeight", "400");
iu.addParam("UploadSourceFile", "false");

//Configure thumbnail settings.
iu.addParam("UploadThumbnail1CompressionMode", "*.* = Jpeg");
iu.addParam("UploadThumbnail1FitMode", "Fit");
iu.addParam("UploadThumbnail1Width", "600");
iu.addParam("UploadThumbnail1Height", "600");
iu.addParam("UploadThumbnail1JpegQuality", "85");
iu.addParam("UploadThumbnail1CopyExif", "true");
iu.addParam("UploadThumbnail1ResizeQuality", "high");

iu.addParam("UploadThumbnail2CompressionMode", "*.* = Jpeg");
iu.addParam("UploadThumbnail2FitMode", "Fit");
iu.addParam("UploadThumbnail2Width", "300");
iu.addParam("UploadThumbnail2Height", "300");
iu.addParam("UploadThumbnail2JpegQuality", "85");
iu.addParam("UploadThumbnail2ResizeQuality", "high");

iu.addParam("UploadThumbnail3CompressionMode", "*.* = Jpeg");
iu.addParam("UploadThumbnail3FitMode", "Fit");
iu.addParam("UploadThumbnail3Width", "120");
iu.addParam("UploadThumbnail3Height", "120");
iu.addParam("UploadThumbnail3JpegQuality", "75");

//Configure URL files are uploaded to.
iu.addParam("Action", "upload.php?diary_id=237426");

//Configure URL where to redirect after upload.
iu.addParam("RedirectUrl", "/Admin/photos-entry.html?diary_id=237426&erm=97400");
iu.addParam("diary_id", "237426");


iu.addParam("MaxFileCount", "50");
iu.addParam("MessageMaxFileCountExceededText", "50 photos per batch - after these upload - check and add the rest.");


// Send button
iu.addParam("ButtonSendText","Upload All Added Images");

//Add event handlers.
iu.addEventListener("UploadFileCountChange", "ImageUploader_UploadFileCountChange");
iu.addEventListener("BeforeUpload", "ImageUploader_BeforeUpload")
iu.fullPageLoadListenerName = "fullPageLoad";

//Tell Image Uploader writer object to generate all necessary HTML code to embed
//Image Uploader to the page.
iu.writeHtml();
//-->
</script><script type="text/javascript">var __ImageUploader1_pageLoaded=false;var __ImageUploader1_controlLoaded=false;function __fire_ImageUploader1_fullPageLoad(){if (__ImageUploader1_pageLoaded&&__ImageUploader1_controlLoaded){fullPageLoad();}}var r=window.addEventListener?window:document.addEventListener?document:null;if (r){r.addEventListener("load",new Function("__ImageUploader1_pageLoaded=true;__fire_ImageUploader1_fullPageLoad();"),false);}</script><script type="text/javascript">function __ImageUploader1_InitComplete(){__ImageUploader1_controlLoaded=true;__fire_ImageUploader1_fullPageLoad();}</script><a style="left: 951px ! important; top: 0px ! important;" title="Block this object with Adblock Plus" class="abp-objtab-07893080971300702 visible ontop" href="http://www.travelblog.org/Admin/PhotoUpload/Common/"></a><embed id="ImageUploader1" type="application/x-java-applet;version=1.4" codebase="/Admin/PhotoUpload/Common/" code="com.aurigma.imageuploader.ImageUploader.class" archive="ImageUploader5.jar" scriptable="true" mayscript="true" pluginspage="http://java.sun.com/products/plugin/index.html#download" cache_archive="ImageUploader5.jar" cache_version="5.0.10.0" licensekey="" showdebugwindow="true" filemask="*.jpg;*.jpeg;*.jpe;" panelayout="ThreePanes" folderview="Thumbnails" backgroundcolor="#eeeeee" buttonremovefromuploadlisttext="" buttonremoveallfromuploadlisttext="" showdescriptions="false" allowrotate="true" showbuttons="false" folderpaneheight="-1" maximagewidth="5000" maximageheight="5000" minimagewidth="400" minimageheight="400" uploadsourcefile="false" uploadthumbnail1compressionmode="*.* = Jpeg" uploadthumbnail1fitmode="Fit" uploadthumbnail1width="600" uploadthumbnail1height="600" uploadthumbnail1jpegquality="85" uploadthumbnail1copyexif="true" uploadthumbnail1resizequality="high" uploadthumbnail2compressionmode="*.* = Jpeg" uploadthumbnail2fitmode="Fit" uploadthumbnail2width="300" uploadthumbnail2height="300" uploadthumbnail2jpegquality="85" uploadthumbnail2resizequality="high" uploadthumbnail3compressionmode="*.* = Jpeg" uploadthumbnail3fitmode="Fit" uploadthumbnail3width="120" uploadthumbnail3height="120" uploadthumbnail3jpegquality="75" action="upload.php?diary_id=237426" redirecturl="/Admin/photos-entry.html?diary_id=237426&amp;erm=97400" diary_id="237426" maxfilecount="50" messagemaxfilecountexceededtext="50 photos per batch - after these upload - check and add the rest." buttonsendtext="Upload All Added Images" uploadfilecountchangelistener="ImageUploader_UploadFileCountChange" beforeuploadlistener="ImageUploader_BeforeUpload" initcompletelistener="__ImageUploader1_InitComplete" height="264" width="100%">
<div id="UploadPaneFrame"><div id="UploadPane"></div></div>
<center><input id="UploadButton" value="&nbsp;&nbsp;Upload Images&nbsp;&nbsp;" disabled="disabled" onclick="UploadButton_click();" type="button"></center>

Edited by user Saturday, January 26, 2008 8:06:24 AM(UTC)  | Reason: Not specified

Alex Makhov  
#13 Posted : Sunday, January 27, 2008 5:55:42 PM(UTC)
Alex Makhov

Rank: Advanced Member

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Joined: 8/3/2003(UTC)
Posts: 998

Hello,

Java console says that upload processing script worked fine (error code 200). What problem was there? Does you upload processing script return 200 even if any error occur?
By the way,
Code:
iu.addParam("diary_id", "237426"); 

There is no such property diary_id in Image Uploader. If you want this field to be sent with POST request, use BeforeUpload event handler and AddField method.

Sincerely yours,
Alex Makhov

UserPostedImage Follow Aurigma on Twitter!
Ali Watters  
#14 Posted : Sunday, January 27, 2008 7:03:05 PM(UTC)
Ali Watters

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The images are uploaded as icons.


> iu.addParam("diary_id", "237426");

Will this cause the icon upload problem - instead of an image?

(if not please ignore it - the parameter is passed through fine on the get)


I do not have a mac - I can not recreate this problem - it's been reported by Mac users several times.


Have you been able to recreate this problem?


Have you tried the parameters below with a mac of that version with any images?
cnapan  
#15 Posted : Monday, January 28, 2008 1:41:32 AM(UTC)
cnapan

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Just like to add that I believe the symptoms described here are similar to the symptoms I've discovered, and which I've described in this thread:

http://forums.aurigma.co...va-version-bug.aspx#8228
Alex Makhov  
#16 Posted : Monday, January 28, 2008 12:20:47 PM(UTC)
Alex Makhov

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Joined: 8/3/2003(UTC)
Posts: 998

Hello,

We have reproduced the rotate problem along with one thumbnail generation problem. We have fixed it and the new version (5.0.30.0) with the fix will be available at the nearest time (I believe, tomorrow).
Sincerely yours,
Alex Makhov

UserPostedImage Follow Aurigma on Twitter!
Ali Watters  
#17 Posted : Monday, January 28, 2008 7:00:50 PM(UTC)
Ali Watters

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Posts: 28

That's great news! - Mac users will be very happy :)
RebeccaS  
#18 Posted : Thursday, January 31, 2008 6:15:25 AM(UTC)
RebeccaS

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Posts: 14

We just had a report of a Mac user with this problem. Upgrading to 5.0.30.0 did NOT fix the problem.

The thumbnails generated by 5.0.15.0 are here:

http://create.realestate...photos8/0000250246/orig/

The thumbnails generated by 5.0.30.0 are here:

http://create.realestate...photos8/0000250432/orig/

The user in question is on a Mac, running OSX Leopard 10.5.1, on Safari.
Alex Makhov  
#19 Posted : Friday, February 1, 2008 3:21:21 PM(UTC)
Alex Makhov

Rank: Advanced Member

Groups: Member
Joined: 8/3/2003(UTC)
Posts: 998

Hello Rebecca

As I said in some topic before, Image Uploader for Java currently has some problems with large image thumbnail generation. We have some ideas about how to fix it but it will take few weeks to make Image Uploader for Java generate thumbnails for large images.
Sincerely yours,
Alex Makhov

UserPostedImage Follow Aurigma on Twitter!
RebeccaS  
#20 Posted : Saturday, February 2, 2008 1:39:35 AM(UTC)
RebeccaS

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Joined: 1/28/2008(UTC)
Posts: 14

Well, when you say something like:

Quote:
We have reproduced the rotate problem along with one thumbnail generation problem. We have fixed it and the new version (5.0.30.0) with the fix will be available at the nearest time (I believe, tomorrow).


When you say that you have fixed a thumbnail generation problem in a thread wholly devoted to people complaining about thumbnail generation...then you'll have to excuse me for thinking that the bug you fixed was the one being complained about.

This is now the third bug that we've had to deal with in this new version. No offense, but maybe you guys should have done a little more beta-testing before putting it live. My company is using this software on a production site, with paying customers, who are irate at all these problems. We are getting a couple reports of this Mac bug every day. Hearing that a fix will come in a "few weeks" really isn't acceptable.
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