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Jingoo  
#1 Posted : Wednesday, June 27, 2007 6:18:21 PM(UTC)
Jingoo

Rank: Member

Groups: Member
Joined: 6/27/2007(UTC)
Posts: 12

Hi,
I've got a support problem with a user that has rejected authorisation message when ask to agree or not usage of Image Uploader.
What is the process under Mac OS X / FireFox 2.0.0.4 to uninstall ImageUploader client choice so that the next time he comes to use it, ImageUploader will be reloaded, and agreement asked again?

Thanks!
Seb.
arthur  
#2 Posted : Thursday, June 28, 2007 6:52:45 AM(UTC)
arthur

Rank: Member

Groups: Member
Joined: 6/20/2007(UTC)
Posts: 1

look in ~/Library/Caches/Java/cache/javapi/v1.0/jar/ and delete the ImageUploader files....
Jingoo  
#3 Posted : Sunday, July 1, 2007 10:23:20 PM(UTC)
Jingoo

Rank: Member

Groups: Member
Joined: 6/27/2007(UTC)
Posts: 12

Thanks for your reply, i send this to the user, hopping he knows where to fiind /library folder ;)
mcintire  
#4 Posted : Monday, March 31, 2008 4:33:22 PM(UTC)
mcintire

Rank: Newbie

Groups: Member
Joined: 3/31/2008(UTC)
Posts: 1

I went to that folder, deleted those files, and it still does not load the tool properly.
Alex Makhov  
#5 Posted : Monday, March 31, 2008 6:07:50 PM(UTC)
Alex Makhov

Rank: Advanced Member

Groups:
Joined: 8/3/2003(UTC)
Posts: 998

Also you should completely exit from the browser and run it again. Until you reload the browser, the cached information about the client's answer can be used.
Sincerely yours,
Alex Makhov

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