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benadams  
#1 Posted : Saturday, May 16, 2020 3:24:33 AM(UTC)
benadams

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Hi Dimitry, Hi everybody.

I hope you will help me like you use to.

Now I need to a new task.

In my canvas while customizing t-shirts for example, I need to make invisible spaces over defined print area to avoid user writing something out this zone.

when I preview product its ok but not while customization.

Can you help me please.

Sergey_f  
#2 Posted : Monday, May 18, 2020 11:28:50 PM(UTC)
Sergey_f

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Hello Ben,

You can create an Up Mockup with a space for the print area.

Please, refer to this article:

https://customerscanvas.com/docs/cc/mockups.htm

If you need to restrict placing the objects out of the print area, you can use a region marker <R>

Here is the documentation:

https://customerscanvas.com/docs/cc/region.htm

Regards,

Sergey

benadams  
#3 Posted : Saturday, May 23, 2020 12:40:09 PM(UTC)
benadams

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HI Sergey

Thanks a Lot,

I have already used Region But it's affect my Background layers by distort it.

Thanks

Sergey_f  
#4 Posted : Monday, May 25, 2020 1:08:12 AM(UTC)
Sergey_f

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Hello Ben,

Could you provide us the template you create, please?

Regards,

Sergey

benadams  
#5 Posted : Tuesday, May 26, 2020 1:57:46 AM(UTC)
benadams

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Hello Sergey,

My template is PSD but the forums don't allow uploading PSD Files.

here is the link of my example page.

https://www.rapidecard.c...on/rpd-tshirts-blank-01/

I have created a blank design file including Region and with background mockup.

When I add new text and this text this text is large than the region, I can't move it till I reduce the font size.

For the user it's a BUG,

I think, the user could be able to move the text but the part out of region should be hidden.

Thanks

Sergey_f  
#6 Posted : Wednesday, May 27, 2020 1:16:27 AM(UTC)
Sergey_f

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Hello Ben,

It looks like your default font size is too big for this template.

Please, take a look at this article, Custom text paragraph.

You need to customize the default font size in your product configuration file.

Code:
{
    "widgets": {
        "Toolbox": {
            "buttons": [{
                "action": "Text",
                "iconClass": "cc-icon-add-text",
                "itemConfig": {
                    "name": "CustomerName",
                    "isVariable": true,
                    "text": "Customer",
                    "color": "rgb(255, 0, 0)",
                    "fillColor": "rgba(200, 200, 200, 0.4)",
                    "font": {
                        "postScriptName": "Impact",
                        "size": 12,      // this parameter value
                        "fauxBold": true,
                        "fauxItalic": true
                    },
             ...

Or, if you add text through the iFrame API, the appropriate font size must be specified in the request code.

Let me know if you need further clarification, I'll be happy to help.

Regards,

Sergey

Edited by user Wednesday, May 27, 2020 1:24:14 AM(UTC)  | Reason: Not specified

benadams  
#7 Posted : Wednesday, May 27, 2020 2:12:14 AM(UTC)
benadams

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hello Sergey,

I'm agree with you but this problem don't happen only when I add text.

it comes too when I need to resize images. I can't rotate a picture which have the same size than the Region. Or I can't use only one part of an uploaded image.

I think, the user could be able to move the text or the images but the part out of region should be hidden.

I hope there is another option than Region.

I will try with mockup over, but I think it's too complicated.

Thanks for your help.

Sergey_f  
#8 Posted : Thursday, May 28, 2020 1:54:45 AM(UTC)
Sergey_f

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Hello Ben,

The region marker works this way.

I noticed that you removed the region marker and hid the overflow.

Please, clarify, do you still have any questions?

Regards,

Sergey

benadams  
#9 Posted : Thursday, May 28, 2020 2:10:46 AM(UTC)
benadams

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THANKS Sergey,

I removed the region marker and hid the overflow.

I have no more question. Thanks.

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