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benadams  
#1 Posted : Thursday, August 29, 2019 10:00:58 AM(UTC)
benadams

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Joined: 3/20/2018(UTC)
Posts: 14

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HI ANDREW,
I Hope you are fine.

I' m trying to rendering Mugs templates in 3d preview.
When I'm using only one (1) preview3dmockup, it's ok, But when I want to give 3 side I have this error in my console

//
[HttpException (0x80004005): The length of the URL for this request exceeds the configured maxUrlLength value.]
System.Web.HttpRequest.ValidateInputIfRequiredByConfig() +11980794
System.Web.PipelineStepManager.ValidateHelper(HttpContext context) +52
//



Here is my CODE

{name: "Left",printAreas: [{designFile: "surfacedefinition", designLocation: {X:5,Y:5}, safetyLines: [{margin: 30 ,borderRadius:"80",color:"rgba(0,0,255,255)",altColor: "rgba(255,255,255,0)"}] }], mockup: {down:"mugs_mockup_white"},previewMockups: [{ down:"mugs_mockup_white_3d_preview"},{ down:"mugs_mockup_white_3d_preview_right"},{ down:"mugs_mockup_white_3d_preview_left"}]
};

Thanks a lot for help.
Andrey Semenov  
#2 Posted : Sunday, September 1, 2019 8:24:45 PM(UTC)
Andrey Semenov

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Joined: 7/4/2017(UTC)
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Hi Ben,

I've increased max URL length for your instance, please check.

If it is still not working, could you post the URL?

Regards,
Andrew
benadams  
#3 Posted : Monday, September 2, 2019 1:47:44 AM(UTC)
benadams

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Joined: 3/20/2018(UTC)
Posts: 14

Thanks: 2 times
Hi Andrew,

it's not works again.
it seems all preview pictures are created but don't display in the preview window.

Here is the code of preview don't displayed

https://h2.customerscanv...724-ec388d6a6f53/0_2.jpg

Here is the link for the page
https://www.rapidecard.com/rpd-mugs-01/

I use to block access from certain countries tell me if it's appear.

thanks
Andrey Semenov  
#4 Posted : Monday, September 2, 2019 2:07:13 AM(UTC)
Andrey Semenov

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Joined: 7/4/2017(UTC)
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Was thanked: 11 time(s) in 11 post(s)
Ben,

Please check URL - it actually contains of several URLs separated by comma:

https://h2.customerscanv...724-ec388d6a6f53/0_0.jpg
https://h2.customerscanv...724-ec388d6a6f53/0_1.jpg
https://h2.customerscanv...724-ec388d6a6f53/0_2.jpg

As you can see, all the links are working.

Regards,
Andrew
benadams  
#5 Posted : Monday, September 2, 2019 3:36:51 AM(UTC)
benadams

Rank: Member

Groups: Member
Joined: 3/20/2018(UTC)
Posts: 14

Thanks: 2 times

yes I have noticed that,
but this images are not shown in my canvas when I click on preview
you can test it here
Here is the link for the page
https://www.rapidecard.com/rpd-mugs-01/

Thanks
Andrey Semenov  
#6 Posted : Tuesday, September 3, 2019 3:02:42 AM(UTC)
Andrey Semenov

Rank: Advanced Member

Groups:
Joined: 7/4/2017(UTC)
Posts: 43

Was thanked: 11 time(s) in 11 post(s)
Value of "src" attribute of image element is not correct, please check logic in your code:

Code:
<img class="previewImg no-shadow scalable" id="preview" style="background:none!important " src="https://h2.customerscanvas.com/Users/5400ef13-192e-4528-98b2-e8ffb69980a3/SimplePolygraphy/api/rendering/GetProofImage/default/88bd7e1f-69d6-4a52-9687-9d950ce172b8/0_0.jpg,https://h2.customerscanvas.com/Users/5400ef13-192e-4528-98b2-e8ffb69980a3/SimplePolygraphy/api/rendering/GetProofImage/default/88bd7e1f-69d6-4a52-9687-9d950ce172b8/0_1.jpg,https://h2.customerscanvas.com/Users/5400ef13-192e-4528-98b2-e8ffb69980a3/SimplePolygraphy/api/rendering/GetProofImage/default/88bd7e1f-69d6-4a52-9687-9d950ce172b8/0_2.jpg">


Regards,
Andrew

Edited by user Tuesday, September 3, 2019 3:03:30 AM(UTC)  | Reason: Not specified

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