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zivkovic.milan  
#1 Posted : Thursday, June 21, 2018 11:49:17 AM(UTC)
zivkovic.milan

Rank: Newbie

Groups: Member
Joined: 6/21/2018(UTC)
Posts: 3

Hi,

After upgrading from CustomersCanvas 4.0 to 4.1 we are started to getting this error:

Error Customer’s Canvas failed to load due to a server - side exception.The error details are the following

Exception: Unable to copy '' file to '' file.

Call stack: at Aurigma.GraphicsMill.ColorProfile..ctor(Stream stream)

I'm new to CustomersCanvas server setup so I will be really happy if anyone can help.

Best regards,

Milan

Julia Khoptyan  
#2 Posted : Friday, June 22, 2018 12:50:35 AM(UTC)
Julia Khoptyan

Rank: Advanced Member

Groups: Member, Administration, Moderator
Joined: 8/19/2016(UTC)
Posts: 33

Was thanked: 1 time(s) in 1 post(s)
Hey zivkovic.milan,

Is it possible to send us a link to your CC installation?

Thanks in advance!

Julia

zivkovic.milan  
#3 Posted : Friday, June 22, 2018 6:03:21 AM(UTC)
zivkovic.milan

Rank: Newbie

Groups: Member
Joined: 6/21/2018(UTC)
Posts: 3

Hi Julia,

I'm not sure is it ok to send link on public message, but I will send you in private message... I hope that is ok

And thanks in advance

Milan

Julia Khoptyan  
#4 Posted : Friday, June 22, 2018 6:39:50 AM(UTC)
Julia Khoptyan

Rank: Advanced Member

Groups: Member, Administration, Moderator
Joined: 8/19/2016(UTC)
Posts: 33

Was thanked: 1 time(s) in 1 post(s)
Milan,

It's Ok if for some reason you can't share it publically. I've answered your private message.

Will wait for an additional information.

Thanks,

Julia

zivkovic.milan  
#5 Posted : Friday, June 22, 2018 9:51:28 AM(UTC)
zivkovic.milan

Rank: Newbie

Groups: Member
Joined: 6/21/2018(UTC)
Posts: 3

I sent you url for installation and log files in PM... thanks
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