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Customer’s Canvas failed to load due to a server - side exception
Rank: Newbie
Groups: Member
Joined: 6/21/2018(UTC)
Posts: 3
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Hi, After upgrading from CustomersCanvas 4.0 to 4.1 we are started to getting this error: Error Customer’s Canvas failed to load due to a server - side exception.The error details are the following Exception: Unable to copy '' file to '' file. Call stack: at Aurigma.GraphicsMill.ColorProfile..ctor(Stream stream) I'm new to CustomersCanvas server setup so I will be really happy if anyone can help. Best regards, Milan
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Rank: Advanced Member
Groups: Member
Joined: 8/19/2016(UTC)
Posts: 33
Was thanked: 1 time(s) in 1 post(s)
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Hey zivkovic.milan, Is it possible to send us a link to your CC installation? Thanks in advance! Julia
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Rank: Newbie
Groups: Member
Joined: 6/21/2018(UTC)
Posts: 3
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Hi Julia, I'm not sure is it ok to send link on public message, but I will send you in private message... I hope that is ok And thanks in advance Milan
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Rank: Advanced Member
Groups: Member
Joined: 8/19/2016(UTC)
Posts: 33
Was thanked: 1 time(s) in 1 post(s)
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Milan, It's Ok if for some reason you can't share it publically. I've answered your private message. Will wait for an additional information. Thanks, Julia
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Rank: Newbie
Groups: Member
Joined: 6/21/2018(UTC)
Posts: 3
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I sent you url for installation and log files in PM... thanks
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Aurigma Forums
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Customer's Canvas
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Discussions – Customer's Canvas
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Customer’s Canvas failed to load due to a server - side exception
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