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#1 Posted : Friday, February 5, 2016 2:43:05 AM(UTC)

Rank: Newbie

Groups: Member
Joined: 1/15/2016(UTC)
Posts: 5

Hi Team,

I took the create page of cover designer. On page load, data is taken from database and assigned to projectdetail variable. (refer code below)
When I click “load my info” button, the data from projectdetail variable is assigned to the text layers.
I changed the values and clicked save which saves the new values in database.
Now I took the saved file and loaded to canvas

loadProduct(“<GUID of saved file (state)>”);

The state file is loaded with correct data.
But if I click the load my info button again, I am getting the previous cached values.

//on page load the following executes.

var projectDetail;
getProjectDetails(); //get user info from database.

configuration = {
widgets: { FinishButton: { mode: "Disabled" } }, canvas: { color: "white" },
userInfo: {
"Front Cover Title": projectDetail.Title,
"Front Cover Subtitle": projectDetail.SubTitle,
"Spine Pen Name": projectDetail.PenName,
"Spine Title": projectDetail.Title,
"Front Cover Pen Name": projectDetail.PenName,
"About the Book": projectDetail.AboutTheBook,
"About the Author": projectDetail.AboutTheAuthor

One solution I tried

After the following line
this._onChangeContentButtonClickDelegate = this._onChangeContentButtonClick.bind(this);
if (product != null) {

Modify to this.setProduct(product,app.configuration.userInfo);
Modify to ProductHandler.prototype.setProduct = function (product, userInfo) {

After the following line
this._product = this._originalProduct.clone();
this._useRestoredProduct = false;

Add this._product.userInfo = userInfo;

That means app.configuration.userInfo is gibving the correct values.

Any help is much appreciated.

Kate D.  
#2 Posted : Thursday, February 11, 2016 9:37:10 PM(UTC)
Kate D.

Rank: Advanced Member

Groups: Member
Joined: 10/20/2015(UTC)
Posts: 52

Was thanked: 14 time(s) in 13 post(s)
Hi Rohith,

I'm sorry for the delay!

It's a bug. I have reported it in our bug tracking system.

We will fix it in the new version. Thank you!

Best regards,
Kate D.  
#3 Posted : Tuesday, May 10, 2016 3:48:28 AM(UTC)
Kate D.

Rank: Advanced Member

Groups: Member
Joined: 10/20/2015(UTC)
Posts: 52

Was thanked: 14 time(s) in 13 post(s)
Hi Rohith,

We have released the new version of Customer's Canvas. Your problem was fixed.

You can get the new version in the My Licenses & Download section:

The list of new features you can see here:

Feel free to send me your feedback or questions.

Best regards,
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