Welcome Guest! You need to login or register to make posts.

Notification

Icon
Error

Options
Go to last post Go to first unread
jee88  
#1 Posted : Friday, February 5, 2016 12:50:33 AM(UTC)
jee88

Rank: Member

Groups: Member
Joined: 10/19/2015(UTC)
Posts: 21

Thanks: 11 times
Hi,

If user edits a text layer in rich text editor and saving the state , after he load the template in customer canvas and clicks on load my info the left panel showing the loaded new user info in text layers. But if we click the text layer and open in a rich text editor it will show the old state data that we saved before. Is there any solution for this problem?

Edited by user Friday, February 5, 2016 1:14:48 AM(UTC)  | Reason: Not specified

Kate D.  
#2 Posted : Tuesday, February 9, 2016 4:47:48 AM(UTC)
Kate D.

Rank: Advanced Member

Groups:
Joined: 10/20/2015(UTC)
Posts: 52

Was thanked: 14 time(s) in 13 post(s)
Hi jee88,

It's a bug. I have reported it in our bug tracking system.

We will fix it in the new version. Thank you!

Best regards,
Kate
Kate D.  
#3 Posted : Tuesday, May 10, 2016 3:51:44 AM(UTC)
Kate D.

Rank: Advanced Member

Groups:
Joined: 10/20/2015(UTC)
Posts: 52

Was thanked: 14 time(s) in 13 post(s)
Hi jee88,

We have released the new version of Customer's Canvas. This problem was fixed.

You can get the new version in the My Licenses & Download section:
http://customerscanvas.com/account/licenses#files

The list of new features you can see here:
http://customerscanvas.com/docs/cc/whats-new.htm

Feel free to send me your feedback or questions.

Best regards,
Kate
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.