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bfaubert  
#1 Posted : Thursday, March 26, 2015 5:51:50 AM(UTC)
bfaubert

Rank: Newbie

Groups: Member
Joined: 4/18/2013(UTC)
Posts: 1

We have a customer that is trying to upload 46 jpg images of 3 to 4 MB in size at a time using the HTML5 uploader. When he selects them to upload, you can watch it count through all 46 files and it shows "Total Files: 46" in the lower left corner, but the tiles show images only through the #9. Starting at #10 the images display as an icon. Once the upload is complete, only the first 9 images are uploaded.

The customer tested uploading different numbers of images and here's the result:

> Attempted 47 . . . Uploaded 19
> Attempted 25 . . . Uploaded 13
> Attempted 20 . . . Uploaded 2
> Attempted 5 . . . Uploaded 5
> Attempted 10 . . . Uploaded 3

I am unable to reproduce the issue myself. Any ideas what might be happening or how to troubleshoot?

Browser: Firefox Version 36.01.
Aurigma: Version 8.0.66.0

Thanks in advance.
Dmitri  
#2 Posted : Thursday, March 26, 2015 9:47:02 PM(UTC)
Dmitri

Rank: Advanced Member

Groups:
Joined: 6/10/2013(UTC)
Posts: 34

Was thanked: 1 time(s) in 1 post(s)
First, I would advise to upgrade the uploader to the latest version and see if there is an error:

http://www.aurigma.com/downloads/upload-suite

Let me know the results.

Edited by user Thursday, March 26, 2015 9:55:24 PM(UTC)  | Reason: Not specified

Best regards,
Dmitri Vorobyov
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