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Rodrigo  
#1 Posted : Wednesday, October 25, 2006 10:10:53 PM(UTC)
Rodrigo

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I bought the activex version of IU4 about 2 weeks ago I don't know if I'm being stupid or what.. but I still don't have my license keys on the download section, neither any differente version of the software to download tried sales@aurigma.com already but 2 weeks have passed and still no answer how do I proceed? Thank you, Rodrigo
mlryan  
#2 Posted : Thursday, October 26, 2006 5:15:01 AM(UTC)
mlryan

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I am doing slightly better than you - a link appeared in my Licences section once only. I clicked the link and it gave a long list of what you should and shouldn't enter into a text box. I thought I would come back to it later when I had more time. Unfortunately when I came back later the link had disappeared. So I am still waiting, too.
Alex Makhov  
#3 Posted : Thursday, October 26, 2006 1:02:43 PM(UTC)
Alex Makhov

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Hello, 1)Please, submit case regarding this question; 2)Send your full contact information to me as a Private Message (PM).

Edited by user Thursday, May 22, 2008 9:29:36 PM(UTC)  | Reason: Not specified

Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
mlryan  
#4 Posted : Monday, October 30, 2006 6:53:52 AM(UTC)
mlryan

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Hi Alex Thanks for providing the Java licence, but I still need the ActiveX licence (I purchased the Dual Java/ActiveX licence). I have tried contacting Julia; I have raised a Support request, but you still haven't provided my licence key and so I can't let my users use my website. As you can imagine this is frustrating. Can you please add the ActiveX licence to My Licences for me? Many thanks Martin
Alex Makhov  
#5 Posted : Monday, October 30, 2006 12:56:34 PM(UTC)
Alex Makhov

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Hello Martin, Please send me your full contact information as a Private Message and we will check your order.
Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
mlryan  
#6 Posted : Monday, October 30, 2006 3:25:42 PM(UTC)
mlryan

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I have, but will do so again. Thanks for replying.
Alex Makhov  
#7 Posted : Monday, October 30, 2006 7:42:53 PM(UTC)
Alex Makhov

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OK, As I understand the problem has been solved ;)
Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
mlryan  
#8 Posted : Tuesday, October 31, 2006 7:28:48 AM(UTC)
mlryan

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Well, actually no. Someone at Aurigma has claimed it has been solved, but it hasn't. I have PM'd you again with the details.
Rodrigo  
#9 Posted : Friday, November 03, 2006 4:01:45 AM(UTC)
Rodrigo

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well I got my prob. solved =) ty alex and Julia
Alex Makhov  
#10 Posted : Wednesday, November 08, 2006 4:26:43 PM(UTC)
Alex Makhov

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;)
Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
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