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shawno  
#1 Posted : Wednesday, August 09, 2006 12:53:11 AM(UTC)
shawno

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Hi, We are currently upgrading our system from version 3.5 however I am having problems which seems to be from my IE browser only. I am running Windows XP and IE version 6 with SP2 installed. When I go to our page where we have installed the updated script and ALSO your demo page on your site I am getting this notification: Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\Program Files\Internet Explorer\iexplore.exe The application has requested the Runtime to terminate it in an unusual way. Please contact the application support team for more information At the bottom is an OK button. When I click it – it shuts down my browsers. No-one else seems to be experiencing this problem. The old version 3.5 is working fine. Any help would be appreciated.
Alex Makhov  
#2 Posted : Wednesday, August 09, 2006 1:00:28 PM(UTC)
Alex Makhov

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Hello, We are using the same configuration but there was no such a problem. I need any additional information that you have about this problem. What explicit Image Uploader version do you use? Does your problem appear even while using the standard samples? What are the differences of you machine/software configuration from another working ones?
Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
George Ulyanov  
#3 Posted : Wednesday, August 09, 2006 1:34:52 PM(UTC)
George Ulyanov

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Quote:
...When I go to our page where we have installed the updated script and ALSO your demo page on your site...
What demo do you use exactly? (e.g. BasicDemo, ConcurrentUpload, etc.) Could you post the entire script page code?

Edited by user Tuesday, February 19, 2008 2:37:28 PM(UTC)  | Reason: Not specified

Best regards, George Ulyanov
GoCanucks17  
#4 Posted : Thursday, August 10, 2006 3:08:47 AM(UTC)
GoCanucks17

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I had the exact same problem... even if I tried to go to Aurigma's demo page (http://www.aurigma.com/Products...nlineDemo.aspx#BasicDemo), IE would just crash on me. Using image uploader 2.5 works fine though. I'm on windowXP with IE 6.0 SP2. What I had to do to fix this problem was: remove all version of Image Uploader from my machine; apply all Microsoft Windows update (there were a few updates); restart the computer. Now I can access the image uploader 4.0 demo page without problem. It just worries me that, if we switch to 4.0 other users will have this problem, whereas 2.5 seems to work regardless. Harry

Edited by user Monday, February 25, 2008 5:12:43 PM(UTC)  | Reason: Not specified

Alex Makhov  
#5 Posted : Thursday, August 10, 2006 12:24:12 PM(UTC)
Alex Makhov

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Hello, Thank you for the information. We are working with shawno regarding this question now. The fix of this problem will be available in the near release.
Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
souljunk  
#6 Posted : Thursday, August 10, 2006 4:30:27 PM(UTC)
souljunk

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I have a similar problem. When I try to run the ImageUploader on our development server, IE freezes. If I don't kill the process quickly enough, the development server crashes. This behaviour is the same if I try to run the demo pages on your web site. I don't experience this problem if I run the demo site or the demo project from my local computer.
Alex Makhov  
#7 Posted : Saturday, August 12, 2006 2:48:18 PM(UTC)
Alex Makhov

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Hello, Please submit case regarding this issue. We will try to find the reason of the problem.

Edited by user Thursday, May 22, 2008 10:32:31 PM(UTC)  | Reason: Not specified

Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
inVerb  
#8 Posted : Sunday, August 20, 2006 4:33:39 AM(UTC)
inVerb

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Hi, I too am experiencing the same problem. Has there been a resolution for this error yet? As soon as this is resolved I will be purchasing some licensing... I am running IE Version 6.0.2900.2180.xpsp_sp2_gdr.050301-1519 Also, I am upgrading from version ImageUploader3.cab##version=3,0,825,0 I would also like to add that I was trying this code below:
Code:
<script type="text/javascript" src="iuembed.js"></script>
<script type="text/javascript">
var iu = new ImageUploaderWriter("ImageUploader1", 610, 500);
iu.writeHtml();
</script>
I've noticed if I do not use the iuembed.js and just replace the codebase attribute in the object tag to ImageUploader4.cab it works fine. Thanks, Bryan

Edited by user Monday, February 25, 2008 5:12:56 PM(UTC)  | Reason: Not specified

codesmith  
#9 Posted : Friday, September 08, 2006 4:51:54 AM(UTC)
codesmith

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Hello, Just installed the 4.0.47.0 version on our server and am having same problems as above. Tried the BasicDemo and Concurrent demo with IE 6.0 and Win 2000 Pro. I know this is old but we can't expect users to upgrade to use this thing. Any new word on this problem? Thanks, Justin
codesmith  
#10 Posted : Friday, September 08, 2006 6:32:22 AM(UTC)
codesmith

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Just tried IE 6 on Win XP Professional 2002 - same problem.
WisSteph  
#11 Posted : Monday, September 11, 2006 1:17:30 AM(UTC)
WisSteph

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Hello, I had this problem at the beginning and it disappeared then and I do not have to seek or could come the problem. Now I except do not have any more a problem that one my colleagues has it it problem. For infos on 10 PC we had 2 times the problem. Thank you as an assistance because we have approximately 350 000 customers who use ImageUploader and we have just put the new version on line while esperant not to have not too much return with this problem. Regards, Stéphane.
Alex Makhov  
#12 Posted : Monday, September 11, 2006 7:35:19 PM(UTC)
Alex Makhov

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Hello, Don’t forget to specify the explicit version of Image Uploader correctly in your code if you want the old version of Image Uploader to be replaced with the last one. It is not enough to replace the .cab or .jar file only.
Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
codesmith  
#13 Posted : Tuesday, September 12, 2006 2:37:11 AM(UTC)
codesmith

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Alex, Could you please address the runtime error problems. I'm getting these using your demos. We want to upgrade to the newest version but we can't if it crashes IE. Justin
Alex Makhov  
#14 Posted : Tuesday, September 12, 2006 2:29:20 PM(UTC)
Alex Makhov

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Hello, To check the new version of Image Uploader (where the Runtime Error problem has been solved) you will have to download it from our site and make sure that you have successfully updated to the last version. Here is the link about Updating Image Uploader on the Client Side.

Edited by user Monday, October 27, 2008 7:54:50 PM(UTC)  | Reason: Not specified

Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
codesmith  
#15 Posted : Wednesday, September 20, 2006 11:55:13 AM(UTC)
codesmith

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Hi - is 8/21/06 the latest version? That's what I downloaded and I'm still getting the runtime errors. Justin And just to be clear I downloaded the package on 9/8 from your site. I unpacked it on our server. I updated the pathnames in the setup javascript code to point to the directory where the cab and jar files are. I tried the basic demo and concurrent demo in ie 6 on both windows 2000 pro and Win XP Professional 2002. Get immediate runtime error and IE crashes.
Alex Makhov  
#16 Posted : Wednesday, September 20, 2006 6:38:38 PM(UTC)
Alex Makhov

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Hello, Updating Image Uploader on the Client Side.

Edited by user Monday, October 27, 2008 7:54:06 PM(UTC)  | Reason: Not specified

Sincerely yours, Alex Makhov UserPostedImage Follow Aurigma on Twitter!
codesmith  
#17 Posted : Monday, September 25, 2006 6:56:04 AM(UTC)
codesmith

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Yikes, sorry guys. Should have read that through my clearly to see what my problem was. I changed the version specification in the javascript setting and it's all good. Thanks for your patience. Justin :D
rogers  
#18 Posted : Tuesday, May 12, 2009 7:59:44 AM(UTC)
rogers

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Did I miss something or is there a resolution to this problem? I tried the Basic upload on your demo page and I am having the same issue with images from a disc. I'm using IE7.0.5730.11 on Windows XP SP3. If I try loading more than one jpg image into the box at a time using the Files button, I get the runtime error mentioned here. This is before actual uploading. However, if I load the files with the Folder button, everything runs fine. This post is three years old, so I was hoping something had been done to resolve this.
Dmitry  
#19 Posted : Wednesday, May 13, 2009 6:14:22 PM(UTC)
Dmitry

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Hello, Could you specify which of the samples gives the problem (it would be great if you specify URL)? I am asking about it because Basic demo (http://demo2.aurigma.com/ImageUploader5/BasicDemo/default.aspx) has two panes layout enabled and does not allow selection of folders.
Sincerely yours, Dmitry Sevostyanov UserPostedImage Follow Aurigma on Twitter!
rogers  
#20 Posted : Friday, May 15, 2009 2:54:21 AM(UTC)
rogers

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You're right! Sorry about the confusion. I wasn't using that one, I was using the concurrent upload demo http://demo2.aurigma.com...rrentUpload/default.aspx
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