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zoki_57  
#1 Posted : Tuesday, June 20, 2006 10:05:25 PM(UTC)
zoki_57

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Posts: 6

Hi

The problem that I have is repeating over and over. I have a lot of customers that are complaining that they can't upload large images (with size ~1.7MB or 4MB etc.) even though the limit of images that can be uploaded is 5MB ( ).
I get about 1-2 emails per day abuot this - and at the same time we have a good traffic for those who does not have any problems... Why can there be a problem only for a certain type of customers???
Here is one of the mails that I got yesterday:

"Hi! I have now several times tried to upload images to you. But the upload hangs at the larger images, ~1.70MB, but the max limit is 5 MB isnt it?! The image is sent and then it says "Waiting for response from server" and then nothing happens. It doesnt proceed to the next image and I have to cancel. I have managed to upload 52 smaller images now, but I dont know what to do now to include also the "large"."

The Aurigma version that we use is ActiveX Image Uploader version 3.0.800.0

Thanks in advance.

Zoran
Fedor  
#2 Posted : Wednesday, June 21, 2006 9:54:20 PM(UTC)
Fedor

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What is your server platform? In most cases the problem is in incorrect server configuration.
Best regards,
Fedor Skvortsov
zoki_57  
#3 Posted : Thursday, June 22, 2006 3:37:36 PM(UTC)
zoki_57

Rank: Member

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Joined: 4/11/2006(UTC)
Posts: 6

My server platform is Windows Server 2003 Web Edition
The web aaplication is written in C# ASP.NET.
Fedor  
#4 Posted : Thursday, June 22, 2006 6:02:48 PM(UTC)
Fedor

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Have you checked server settings?

Also please check AspMaxRequestEntityAllowed property in IIS 6.0 metabase file (View post).

Edited by user Monday, October 27, 2008 11:11:21 PM(UTC)  | Reason: Not specified

Best regards,
Fedor Skvortsov
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