Thumbnail generation problems.

My users on Mac OS X 10.4.11, Firefox 2.0.0.11, IU 5.0.15.0 experience the exact same issue. I can't upgrade if it does not work!

Edited by user Monday, January 7, 2008 10:46:29 AM(UTC)  | Reason: Not specified

Yes, it occurs with all images that I have tested, which are .jpg. Here is one you can try:

Edited by user Thursday, May 22, 2008 3:01:48 PM(UTC)  | Reason: Not specified

It was one that I resized manually, outside of IU.

Nonetheless, here is another image to try:

Hello,

As Image Uploader for Java has known problems with large images, we have made special properties to process a situation when Image Uploader failed to create a thumbnail. In Image Uploader 4.x there was a UploadThumbnailNNFallbackMode property when you could make Image Uploader send original file when it failed to make a thumbnail. In Image Uploader 5.x there is more smart UploadThumbnailNNCompressionMode property which allows to specify more variants of compression according to file mask. Please try to use it for your purposes.

Edited by user Monday, February 25, 2008 6:17:59 PM(UTC)  | Reason: Not specified

Hello,

May be your clients could make a screenshot of Java console? We really need it to find the reason of the problem.

<script src="/Admin/PhotoUpload/iuembed.js" type="text/javascript"></script>
<script type="text/javascript">
<!--
//Create JavaScript object that will embed Image Uploader to the page.
var iu = new ImageUploaderWriter("ImageUploader1", '100%', 264);
iu.addParam("LicenseKey", "correctkeys");
// Debug mode! // off when LIVE
iu.addParam("ShowDebugWindow", "true");

//For ActiveX control full path to CAB file (including file name) should be specified.
iu.activeXControlCodeBase = "/Admin/PhotoUpload/Common/ImageUploader5.cab";
iu.activeXControlVersion = "5,0,10,0";

//For Java applet only path to directory with JAR files should be specified
iu.javaAppletJarFileName = "ImageUploader5.jar";
iu.javaAppletCodeBase = "/Admin/PhotoUpload/Common/";
iu.javaAppletCached = true;
iu.javaAppletVersion = "5.0.10.0";

iu.showNonemptyResponse = "off";

iu.addParam("FileMask", "*.jpg;*.jpeg;*.jpe;");
//*.bmp;*.gif;*.png");

//Configure appearance.
iu.addParam("PaneLayout", "ThreePanes");
iu.addParam("FolderView", "Thumbnails");

iu.addParam("BackgroundColor", "#eeeeee");
//iu.addParam("ShowUploadListButtons", "true");
iu.addParam("ButtonRemoveFromUploadListText", "");
iu.addParam("ButtonRemoveAllFromUploadListText", "");

iu.addParam("ShowDescriptions", "false");
iu.addParam("AllowRotate", "true");
iu.addParam("ShowButtons", "false");

//Hide standard upload pane.
iu.addParam("FolderPaneHeight", "-1");

iu.addParam("MaxImageWidth", "5000");
iu.addParam("MaxImageHeight", "5000");
iu.addParam("MinImageWidth", "400");
iu.addParam("MinImageHeight", "400");
iu.addParam("UploadSourceFile", "false");

//Configure thumbnail settings.
iu.addParam("UploadThumbnail1CompressionMode", "*.* = Jpeg");
iu.addParam("UploadThumbnail1FitMode", "Fit");
iu.addParam("UploadThumbnail1Width", "600");
iu.addParam("UploadThumbnail1Height", "600");
iu.addParam("UploadThumbnail1JpegQuality", "85");
iu.addParam("UploadThumbnail1CopyExif", "true");
iu.addParam("UploadThumbnail1ResizeQuality", "high");

iu.addParam("UploadThumbnail2CompressionMode", "*.* = Jpeg");
iu.addParam("UploadThumbnail2FitMode", "Fit");
iu.addParam("UploadThumbnail2Width", "300");
iu.addParam("UploadThumbnail2Height", "300");
iu.addParam("UploadThumbnail2JpegQuality", "85");
iu.addParam("UploadThumbnail2ResizeQuality", "high");

iu.addParam("UploadThumbnail3CompressionMode", "*.* = Jpeg");
iu.addParam("UploadThumbnail3FitMode", "Fit");
iu.addParam("UploadThumbnail3Width", "120");
iu.addParam("UploadThumbnail3Height", "120");
iu.addParam("UploadThumbnail3JpegQuality", "75");

//Configure URL files are uploaded to.
iu.addParam("Action", "upload.php?diary_id=237426");

//Configure URL where to redirect after upload.
iu.addParam("RedirectUrl", "/Admin/photos-entry.html?diary_id=237426&erm=97400");
iu.addParam("diary_id", "237426");


iu.addParam("MaxFileCount", "50");
iu.addParam("MessageMaxFileCountExceededText", "50 photos per batch - after these upload - check and add the rest.");


// Send button
iu.addParam("ButtonSendText","Upload All Added Images");

//Add event handlers.
iu.addEventListener("UploadFileCountChange", "ImageUploader_UploadFileCountChange");
iu.addEventListener("BeforeUpload", "ImageUploader_BeforeUpload")
iu.fullPageLoadListenerName = "fullPageLoad";

//Tell Image Uploader writer object to generate all necessary HTML code to embed
//Image Uploader to the page.
iu.writeHtml();
//-->
</script><script type="text/javascript">var __ImageUploader1_pageLoaded=false;var __ImageUploader1_controlLoaded=false;function __fire_ImageUploader1_fullPageLoad(){if (__ImageUploader1_pageLoaded&&__ImageUploader1_controlLoaded){fullPageLoad();}}var r=window.addEventListener?window:document.addEventListener?document:null;if (r){r.addEventListener("load",new Function("__ImageUploader1_pageLoaded=true;__fire_ImageUploader1_fullPageLoad();"),false);}</script><script type="text/javascript">function __ImageUploader1_InitComplete(){__ImageUploader1_controlLoaded=true;__fire_ImageUploader1_fullPageLoad();}</script><a style="left: 951px ! important; top: 0px ! important;" title="Block this object with Adblock Plus" class="abp-objtab-07893080971300702 visible ontop" href="http://www.travelblog.org/Admin/PhotoUpload/Common/"></a><embed id="ImageUploader1" type="application/x-java-applet;version=1.4" codebase="/Admin/PhotoUpload/Common/" code="com.aurigma.imageuploader.ImageUploader.class" archive="ImageUploader5.jar" scriptable="true" mayscript="true" pluginspage="http://java.sun.com/products/plugin/index.html#download" cache_archive="ImageUploader5.jar" cache_version="5.0.10.0" licensekey="" showdebugwindow="true" filemask="*.jpg;*.jpeg;*.jpe;" panelayout="ThreePanes" folderview="Thumbnails" backgroundcolor="#eeeeee" buttonremovefromuploadlisttext="" buttonremoveallfromuploadlisttext="" showdescriptions="false" allowrotate="true" showbuttons="false" folderpaneheight="-1" maximagewidth="5000" maximageheight="5000" minimagewidth="400" minimageheight="400" uploadsourcefile="false" uploadthumbnail1compressionmode="*.* = Jpeg" uploadthumbnail1fitmode="Fit" uploadthumbnail1width="600" uploadthumbnail1height="600" uploadthumbnail1jpegquality="85" uploadthumbnail1copyexif="true" uploadthumbnail1resizequality="high" uploadthumbnail2compressionmode="*.* = Jpeg" uploadthumbnail2fitmode="Fit" uploadthumbnail2width="300" uploadthumbnail2height="300" uploadthumbnail2jpegquality="85" uploadthumbnail2resizequality="high" uploadthumbnail3compressionmode="*.* = Jpeg" uploadthumbnail3fitmode="Fit" uploadthumbnail3width="120" uploadthumbnail3height="120" uploadthumbnail3jpegquality="75" action="upload.php?diary_id=237426" redirecturl="/Admin/photos-entry.html?diary_id=237426&amp;erm=97400" diary_id="237426" maxfilecount="50" messagemaxfilecountexceededtext="50 photos per batch - after these upload - check and add the rest." buttonsendtext="Upload All Added Images" uploadfilecountchangelistener="ImageUploader_UploadFileCountChange" beforeuploadlistener="ImageUploader_BeforeUpload" initcompletelistener="__ImageUploader1_InitComplete" height="264" width="100%">
<div id="UploadPaneFrame"><div id="UploadPane"></div></div>
<center><input id="UploadButton" value="&nbsp;&nbsp;Upload Images&nbsp;&nbsp;" disabled="disabled" onclick="UploadButton_click();" type="button"></center>

Edited by user Saturday, January 26, 2008 8:06:24 AM(UTC)  | Reason: Not specified

The images are uploaded as icons.


> iu.addParam("diary_id", "237426");

Will this cause the icon upload problem - instead of an image?

(if not please ignore it - the parameter is passed through fine on the get)


I do not have a mac - I can not recreate this problem - it's been reported by Mac users several times.


Have you been able to recreate this problem?


Have you tried the parameters below with a mac of that version with any images?

Hello,

We have reproduced the rotate problem along with one thumbnail generation problem. We have fixed it and the new version (5.0.30.0) with the fix will be available at the nearest time (I believe, tomorrow).

We just had a report of a Mac user with this problem. Upgrading to 5.0.30.0 did NOT fix the problem.

The thumbnails generated by 5.0.15.0 are here:

http://create.realestate...photos8/0000250246/orig/

The thumbnails generated by 5.0.30.0 are here:

http://create.realestate...photos8/0000250432/orig/

The user in question is on a Mac, running OSX Leopard 10.5.1, on Safari.

Well, when you say something like:



When you say that you have fixed a thumbnail generation problem in a thread wholly devoted to people complaining about thumbnail generation...then you'll have to excuse me for thinking that the bug you fixed was the one being complained about.

This is now the third bug that we've had to deal with in this new version. No offense, but maybe you guys should have done a little more beta-testing before putting it live. My company is using this software on a production site, with paying customers, who are irate at all these problems. We are getting a couple reports of this Mac bug every day. Hearing that a fix will come in a "few weeks" really isn't acceptable.