Rank: Newbie
Groups: Member
Joined: 2/19/2020(UTC) Posts: 2
|
We've been getting a blank screen when trying to preflight a PSD file that contains fonts not on our servers. Should this display an error message of sorts? or am I missing something?
|
|
|
|
Rank: Member
Groups: Member
Joined: 11/14/2019(UTC) Posts: 29
Was thanked: 1 time(s) in 1 post(s)
|
Hello Phil,
Could you clarify the version that you are currently using
Regards, Victor
|
|
|
|
Rank: Newbie
Groups: Member
Joined: 2/19/2020(UTC) Posts: 2
|
Hey Victor,
thanks for the reply.. we're on version 5.9.0
|
|
|
|
Rank: Member
Groups: Member
Joined: 11/14/2019(UTC) Posts: 29
Was thanked: 1 time(s) in 1 post(s)
|
Could you clarify whether you use the Preflight module or the problem occurs on CustomersCanvas, also check the version of Preflight, if you use it
Regards, Victor
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.