Rich Text Chrome / Opera Bug

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Sean L User Profile View All Posts by User View Thanks		#1 Posted : Wednesday, March 15, 2017 11:05:25 AM(UTC)
Rank: Newbie Groups: Member Joined: 4/19/2016(UTC) Posts: 6 Thanks: 1 times		When inserting a rich text field into the designer in Chrome and Opera (Not sure about Safari), the designer completely hides the top menu where you add text, images..etc. The top menu is still there it's just hidden due to CSS it looks like. Is this a known issue? Is there a work around until it gets patched? This is a huge issue. Please advise! Thanks in advance.

Julia Khoptyan User Profile View All Posts by User View Thanks		#2 Posted : Thursday, March 16, 2017 10:15:49 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 8/19/2016(UTC) Posts: 33 Was thanked: 1 time(s) in 1 post(s)		Dear Sean, Thank you for your question. Yes, this is the known problem. We are going to release a hotfix on Wednesday (3/22/2017). Is it OK? I'm terribly sorry for the inconvenience caused to you. Best regards, Julia

Sean L User Profile View All Posts by User View Thanks		#3 Posted : Friday, March 17, 2017 7:22:03 AM(UTC)
Rank: Newbie Groups: Member Joined: 4/19/2016(UTC) Posts: 6 Thanks: 1 times		Sounds good, thanks for the response Julia I'll wait for the hotfix.

Julia Khoptyan User Profile View All Posts by User View Thanks		#4 Posted : Monday, March 20, 2017 8:37:34 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 8/19/2016(UTC) Posts: 33 Was thanked: 1 time(s) in 1 post(s)		Sean, Ok, I will keep you informed of the status. Thanks, Julia

Sean L User Profile View All Posts by User View Thanks		#5 Posted : Wednesday, March 22, 2017 7:37:14 AM(UTC)
Rank: Newbie Groups: Member Joined: 4/19/2016(UTC) Posts: 6 Thanks: 1 times		Hey Julia any chance that hotfix is ready today?

Julia Khoptyan User Profile View All Posts by User View Thanks		#6 Posted : Wednesday, March 22, 2017 7:37:19 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 8/19/2016(UTC) Posts: 33 Was thanked: 1 time(s) in 1 post(s)		Dear Sean, We have issued the hotfix, please find it in the Licenses & Downloads section. Should any questions appear, do not hesitate to ask. Best regards, Julia

Julia Khoptyan User Profile View All Posts by User View Thanks		#7 Posted : Thursday, March 23, 2017 2:15:47 AM(UTC)
Rank: Advanced Member Groups: Member Joined: 8/19/2016(UTC) Posts: 33 Was thanked: 1 time(s) in 1 post(s)		BTW, in the 4.0.11 version of Customer's Canvas, the problem with CMYK color distortion has been resolved. Please note that you should use the color channel measurement with values of 0 – 255, but not the percentage values which are between 0 and 100 (as in the PhotoShop) in order to accomplish right colors. Best regards, Julia

Sean L User Profile View All Posts by User View Thanks		#8 Posted : Thursday, March 23, 2017 7:55:21 AM(UTC)
Rank: Newbie Groups: Member Joined: 4/19/2016(UTC) Posts: 6 Thanks: 1 times		Awesome thanks for the replies Julia I'll try it out today.

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