Aurigma Upload Suite 8.x and Internet Explorer 8

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GeorgeCampos User Profile View All Posts by User View Thanks		#1 Posted : Monday, December 10, 2012 1:02:55 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 6/15/2006(UTC) Posts: 31 Thanks: 8 times		We are having issues with all versions of Aurigma 8 and Internet Explorer 8. Aurigma 8 does not install properly, that is, the 3 panes never show up. We heard about it from several customers and we are now able to duplicate the problem ourselves. Is this a problem you are aware of? Do you have a workaround? Thanks, George

p.shirykalova User Profile View All Posts by User View Thanks		#2 Posted : Monday, December 10, 2012 10:53:33 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 7/13/2011(UTC) Posts: 286 Thanks: 6 times Was thanked: 31 time(s) in 31 post(s)		Hi George, I checked the latest demo in my IE8 and it works fine. Could you please try our online demo to see if you can reproduce the problem there? I also would like to ask for direct link to your uploader page (login/password if any).
		Best regards, Pauline Shirykalova Aurigma Technical Support

GeorgeCampos User Profile View All Posts by User View Thanks		#3 Posted : Monday, December 10, 2012 11:36:32 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 6/15/2006(UTC) Posts: 31 Thanks: 8 times		Hi Paulina, We cannot duplicate the problem on your online demo. We will do some more testing on our end and see what we can figure out. Thanks for the quick response. George

p.shirykalova User Profile View All Posts by User View Thanks		#4 Posted : Monday, December 10, 2012 11:41:00 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 7/13/2011(UTC) Posts: 286 Thanks: 6 times Was thanked: 31 time(s) in 31 post(s)		No problem. I look forward to more details from you.
		Best regards, Pauline Shirykalova Aurigma Technical Support

GeorgeCampos User Profile View All Posts by User View Thanks		#5 Posted : Tuesday, December 11, 2012 2:17:56 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 6/15/2006(UTC) Posts: 31 Thanks: 8 times		Hi Pauline, We found the problem. As always it was something simple. When we upgraded to 8.0.26 we replaced Uploader8.cab, Uploader8_x64.cab, Uploader8.jar, and aurigma.uploader.js files but we forgot to also replace aurigma.uploader.min.js. As always, thanks for a great product and for great customer service, George

p.shirykalova User Profile View All Posts by User View Thanks		#6 Posted : Tuesday, December 11, 2012 7:15:06 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 7/13/2011(UTC) Posts: 286 Thanks: 6 times Was thanked: 31 time(s) in 31 post(s)		Hi George, Great that the problem is resolved! Thank you for keeping me updated.
		Best regards, Pauline Shirykalova Aurigma Technical Support

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