Still getting the warning after the certificate upgrade 7.0.28

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Yuval User Profile View All Posts by User View Thanks		#1 Posted : Thursday, August 2, 2012 11:12:48 AM(UTC)
Rank: Member Groups: Member Joined: 7/15/2008(UTC) Posts: 16		Hi, Per your directions, I've upgraded the scripts and binaries for 7.0.28 but users still getting the warning. IE seems to be fine but I see the problem with FF and Chrome. Did not test Safari yet. Any ideas? Thanks, Yuval

Dmitry.Obukhov User Profile View All Posts by User View Thanks		#2 Posted : Thursday, August 2, 2012 11:45:01 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 5/29/2010(UTC) Posts: 1,310 Thanks: 8 times Was thanked: 111 time(s) in 111 post(s)		Hello Yuval, Please set javaControl.cached property to false: Code: `javaControl: { //...other params... cached: false, //...other params... }` Then restart the browser and open your page with Image Uploader. Edited by user Tuesday, August 14, 2012 12:11:19 AM(UTC) \| Reason: Not specified
		Best regards, Dmitry Obukhov Technical Support. Aurigma, Inc.

Yuval User Profile View All Posts by User View Thanks		#3 Posted : Friday, August 3, 2012 11:41:14 AM(UTC)
Rank: Member Groups: Member Joined: 7/15/2008(UTC) Posts: 16		ok. It seems to have done the trick. Could you just explain - I did clear the cache before and it did not work but after adding the control, the problem was resolved. Another follow up question is - do I need at some point change it to cache:true to improve performance? Thanks for the help, Yuval

Dmitry.Obukhov User Profile View All Posts by User View Thanks		#4 Posted : Monday, August 6, 2012 1:56:47 AM(UTC)
Rank: Advanced Member Groups: Member Joined: 5/29/2010(UTC) Posts: 1,310 Thanks: 8 times Was thanked: 111 time(s) in 111 post(s)		Hello Yuval, It seems that Java run the new applet but tried to accept the old certificate which was cached too (Control panel -> Java -> Security -> Certificates). Once you set cached to false, JRE had to download and launch new applet signed by the new certificate. Quote: Another follow up question is - do I need at some point change it to cache:true to improve performance? Actually, there is no way to speed up loading the applet when cached property is set to false. Each time, the applet is downloaded anew. I would like to recommend you to leave this property setting to false for a week while all your users update Image Uploader Java applet on their machines. Then you can set it back to true.
		Best regards, Dmitry Obukhov Technical Support. Aurigma, Inc.

Nfoto User Profile View All Posts by User View Thanks		#5 Posted : Monday, August 13, 2012 12:28:22 AM(UTC)
Rank: Newbie Groups: Member Joined: 12/26/2007(UTC) Posts: 2		Thats well and good, but how do I get the best of both worlds, let the users cache the jar and still have the browser download a fresh copy with a valid certificate?

Dmitry.Obukhov User Profile View All Posts by User View Thanks		#6 Posted : Monday, August 13, 2012 1:36:22 AM(UTC)
Rank: Advanced Member Groups: Member Joined: 5/29/2010(UTC) Posts: 1,310 Thanks: 8 times Was thanked: 111 time(s) in 111 post(s)		You can set cached property to false for a while (e.g. for 2-3 weeks). This time should be enough to allow all users to get new applet. Then you can enable cashing.
		Best regards, Dmitry Obukhov Technical Support. Aurigma, Inc.

Yuval User Profile View All Posts by User View Thanks		#7 Posted : Monday, August 13, 2012 7:58:36 AM(UTC)
Rank: Member Groups: Member Joined: 7/15/2008(UTC) Posts: 16		I'm just about to switch back the cached to False - will let you know how things go.

Dmitry.Obukhov User Profile View All Posts by User View Thanks		#8 Posted : Monday, August 13, 2012 8:50:03 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 5/29/2010(UTC) Posts: 1,310 Thanks: 8 times Was thanked: 111 time(s) in 111 post(s)		Okay. Feel free to contact me here.
		Best regards, Dmitry Obukhov Technical Support. Aurigma, Inc.

Yuval User Profile View All Posts by User View Thanks		#9 Posted : Monday, August 13, 2012 11:39:02 PM(UTC)
Rank: Member Groups: Member Joined: 7/15/2008(UTC) Posts: 16		Well, I turned the flag back but I'm now getting the certificate error again. This is very strange!

Dmitry.Obukhov User Profile View All Posts by User View Thanks		#10 Posted : Tuesday, August 14, 2012 9:15:49 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 5/29/2010(UTC) Posts: 1,310 Thanks: 8 times Was thanked: 111 time(s) in 111 post(s)		Hello Yuval, Please set version property to empty string: Code: `javaControl: { //...other parameters... cached: true, version: '' }`
		Best regards, Dmitry Obukhov Technical Support. Aurigma, Inc.

Yuval User Profile View All Posts by User View Thanks		#11 Posted : Wednesday, August 15, 2012 10:30:14 PM(UTC)
Rank: Member Groups: Member Joined: 7/15/2008(UTC) Posts: 16		Working now and seems more speedy with cached:true.

Dmitry.Obukhov User Profile View All Posts by User View Thanks		#12 Posted : Wednesday, August 15, 2012 10:39:39 PM(UTC)
Rank: Advanced Member Groups: Member Joined: 5/29/2010(UTC) Posts: 1,310 Thanks: 8 times Was thanked: 111 time(s) in 111 post(s)		Okay. Glad to know that it works. If you have other questions or problems, please contact me.
		Best regards, Dmitry Obukhov Technical Support. Aurigma, Inc.

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