Rank: Newbie
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Joined: 12/20/2011(UTC)
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Everything is working fine for me when I use the upload "From Library" option.
However, when I upload using "New Photo" option (wherein it launches the camera and I take a picture) then hit the "Start Upload" button, I get this error:
Upload Failure
Some server-side error occurred (HTTP code 5xx received). Please contact the website technical team to resolve this problem.
What I noticed though is that after taking a picture from my camera, when it returns to Aurigma, I can see the thumbnail of the picture I just took, but there are times the gray bar below still says "No files selected." Is this a known issue with Aurigma Up?
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Rank: Advanced Member
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Joined: 5/29/2010(UTC)
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Hello Mark, Please provide me with the following details: - installed version of iOS. Please update it to iOS 5.1 if you have earlier one.
- installed Aurigma Up. The latest version of it is 1.2. You can download it from AppStore, and update.
- a direct link to your site (login/password if any) where Aurigma Up is hosted so that I will be able to replicate this problem myself.
- the code snippet of Aurigma Up parameters and server-side code which handles uploaded files.
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Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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 1 user thanked Dmitry.Obukhov for this useful post.
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Rank: Newbie
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Joined: 1/10/2012(UTC)
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I'm getting the same errors. The following scenarios seem to work flawlessly (have not ran into an issue):
1. Uploading multiple photos "From Library", whether it's 1 or 15 pictures.
2. Taking 1 "New Photo."
3. Taking 1 "New Photo," then uploading multiple "From Library" photos, whether it's 1 or 15 pictures.
The following scenarios fail to upload images (fails every time):
1. Taking multiple "New Photo"'s.
2. Uploading at least 1 (1 or multiple) "From Library" then taking at least 1 (1 or multiple) "New Photo"'s.
Can you try to reproduce the same errors as i am and let me know your results?
Thanks again for the help AurigmaUp tech team.
- Pat
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Rank: Advanced Member
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Joined: 5/29/2010(UTC)
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Hello Pat,
We are aware of this problem. Our developers are working on it. Sorry for the inconvenience. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Rank: Newbie
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Just for my mental note, the following issue is also being addressed in the following thread: http://forums.aurigma.co...d-New-Photo-uploads.aspxThis error also only occurs testing with iPhone iOS 5.0.1. This error does not occur testing with iPhone iOS 4.3.3.
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Rank: Newbie
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Joined: 1/10/2012(UTC)
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bump!
any update or eta for a fix for this issue?
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Rank: Advanced Member
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Joined: 5/29/2010(UTC)
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We plan to issue new release of Aurigma Up in Q2 2012. Sorry for the inconvenience. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Rank: Newbie
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Joined: 1/10/2012(UTC)
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Thanks for all the hard work from the AurigmaUp team.
This recent update has addressed and fixed all of the above issues.
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Rank: Advanced Member
Groups: Member
Joined: 5/29/2010(UTC)
Posts: 1,310
Thanks: 8 times
Was thanked: 111 time(s) in 111 post(s)
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Hello, Aurigma Up 1.3 has been released. Please learn details in the INFO: Aurigma Up 1.3 for iOS topic. P.S. pcoraccio, thanks you for your comment :) |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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