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gavphillips  
#1 Posted : Monday, November 21, 2011 4:02:17 AM(UTC)
gavphillips

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Hi,

We have noticed a difference in the image processing between IE and Java that we're hoping you can take a look at please?

A client has contacted us to say that his images were looking 'yellow' following upload and could we take a look. We asked him to send over a few files that he used as inputs so that we could test and sure enough, when uploaded via Firefox (Java) they appeared yellow when compared against the versions created via ActiveX.

I have attached 3 example images and have copied in the uploader code below and wondered if you could take a look and let me know if there is anything that we can change at our end or whether it's a coding issue for you?

Thanks for you help.

Gav

=======================================

Uploader Code

=======================================

<!-- Template AddImages_Aurigma -->

<script type='text/JavaScript' src='/admin/aurigma_image_uploader/7.0.37/aurigma.uploader.js'></script>

<script type="text/javascript">

var uploader = $au.uploader({

id: 'Uploader1',

width: '930px',

height: '550px',

enableAutoRotation: true,

enableDescriptionEditor: false,

backgroundColor: '#F7F6F1',

headerColor: '#DDDDDD;#DDDDDD',

headerTextColor: '#000000',

licenseKey: '76FF1-002FC-19D80-000A0-8EAAF-26B199',

metadata: { additionalFormName: 'UploadParams' },

activeXControl: { codeBase: '/admin/aurigma_image_uploader/7.0.37/ImageUploader7.cab' },

javaControl: { codeBase: '/admin/aurigma_image_uploader/7.0.37/ImageUploader7.jar' },

uploadSettings: {

redirectUrl: '/cgi-bin/ebs.cgi?sid=06adad9a5effd4180fbfbe93b7de7a93&form_status=PublishExtraImages',

actionUrl: '/cgi-bin/AurigmaUploader.cgi',

filesPerPackage: 1,

autoRecoveryMaxAttemptCount: 50,

autoRecoveryTimeout: 10000

},

converters: [

{ mode: '*.jpg=Thumbnail;*.txt=SourceFile', // Main Image

thumbnailFitMode: 'Fit',

thumbnailWidth: '400',

thumbnailHeight: '400',

thumbnailJpegQuality: '80'

, thumbnailResizeQuality: 'High'

},

{ mode: '*.jpg=Thumbnail', // Thumbnail Image

thumbnailFitMode: 'Fit',

thumbnailWidth: '125',

thumbnailHeight: '125',

thumbnailJpegQuality: '80'

, thumbnailResizeQuality: 'High'

}

,

{ mode: '*.jpg=Thumbnail', // Magnified Image

thumbnailFitMode: 'Fit',

thumbnailWidth: '800',

thumbnailHeight: '800',

thumbnailJpegQuality: '60'

, thumbnailResizeQuality: 'High'

}

],

messages: { uploadCompleted: 'Upload Completed.' },

folderPane: { viewMode: 'Thumbnails', height: 550 },

treePane: { width: 205 },

uploadPane: { viewMode: 'List' },

detailsViewColumns: { infoText: '' },

paneItem: { showFileNameInThumbnailsView: true, selectedTextColor: "#ff0000" },

restrictions: { fileMask: "*.jpg;" }

});

uploader.writeHtml();

</script>

gavphillips attached the following image(s):
Moooo-042 copy.jpg
Moooo-047 copy.jpg
Moooo-029 copy.jpg
Dmitry.Obukhov  
#2 Posted : Monday, November 21, 2011 9:25:21 PM(UTC)
Dmitry.Obukhov

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Hello Gav,

I replicated this problem with the images you attached. These images have color representation setting to uncalibrated for some reasons. Unfortunately, Image Uploader Java handles such kind of images (with uncalibrated profile) incorrectly. Your client should set the images to sRGB before uploading. He can do it through Photoshop (Edit -> Convert to profile -> sRGB) .

I reported about it to our developers. They will fix the problem in the next release of Image Uploader 7. Sorry for the inconvenience.

Edited by user Monday, November 21, 2011 9:28:44 PM(UTC)  | Reason: Not specified

Best regards,

Dmitry Obukhov

Technical Support. Aurigma, Inc.

Dmitry.Obukhov  
#3 Posted : Tuesday, November 22, 2011 12:33:41 AM(UTC)
Dmitry.Obukhov

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Also, Gav, we researched a workaround. You should set thumbnailKeepColorSpace property to true. Please try it.
Best regards,

Dmitry Obukhov

Technical Support. Aurigma, Inc.

gavphillips  
#4 Posted : Wednesday, November 23, 2011 5:06:35 AM(UTC)
gavphillips

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Posts: 23

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Thanks Dmitry,

That's really helpful and we'll try the workaround you suggest.

Best regards

Gav

Dmitry.Obukhov  
#5 Posted : Wednesday, November 23, 2011 8:46:10 PM(UTC)
Dmitry.Obukhov

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Was thanked: 111 time(s) in 111 post(s)
Gav,

Let me know about the results please.

Best regards,

Dmitry Obukhov

Technical Support. Aurigma, Inc.

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